WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. 

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A new era begins at the London Hilton on Park Lane.

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Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.

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2023 was the hotel’s 60th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.

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Salary - up to £29,500 per year

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This is a full time role, 39h per week - Monday to Friday. 

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BENEFITS

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·        28 days paid holiday increasing with service

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·        Exclusive high-street discounts through Perks at Work portal

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·        Industry-leading Team Member discounts on hotel stays for you, your family and friends

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·        Access to leadership and development programmes through Hilton University

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·        Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace

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·        Reward programmes, incentives and team member recognition, as well as long service awards

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·        50% off in Hilton restaurants and bars (subject to individual outlets)

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·        Refer a Friend Scheme

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·        Uniforms provided and laundered complimentary

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·        Free meals on shift

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What will I be doing? 

\n\nCarry out daily administrative activities of the Rooms Division while adhering to Hilton Standards, policies and procedures\nProvide secretarial support to the Director of Rooms and other members of the Rooms Division Management team as required. \nOversee and take ownership of the daily general cashiering for the hotel\nHave process orders for departments in Rooms Division, do regular stock takes and ensure stock levels are kept in line with business demands. \nReceive and distribute postal mail\nWork on billing enquiries and resolve outstanding quarries with the Front Office team\nTake notes in official meetings relating to team members\nWork with centralised finance team to resolve any posting concerns in the PMS system\nIdentify and build internal and external relationships\nCarry out all filing\nAssist and work on with special projects as requested\nSupport with the operation as required.\n\n

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What are we looking for?  

\n\nSuperb can-do attitude and ownership with the ability work on your own as well as in a group.  \nExcellent verbal and written communication skills\nExcellent administration and IT skills\nCommitted to delivering a high level of customer service, both internally and externally\nFlexibility to respond to a range of different work situations\nAbility to work under pressure\nExperience using a Property Management system, ideally OnQ. \n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious supervisor experience in front office or worked as a housekeeping office coordinator \n\n

 

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ELIGIBILITY

\n\nIn line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.\nDocumentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)\n\n

EVERY JOB MAKES THE STAY.

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

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We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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