ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned. Safely prepare all food prep and food items in accordance with standard hotel recipes and specifications. Ensure good turnover of products by practicing proper rotation and maintaining Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide excellent guest service. Monitor (in the absence of the Saucier or Sous Chef) staff performance, product quality and production flow. Foster improvements where needed. Participate in the activities of cooks and other team members involved in preparing, cooking and presenting food in accordance with hotel productivity standards, cost controls and special needs. Make constant contact with both internal and external customers to provide optimal guest service. This includes contact with various hotel departments in an effort to provide/obtain pertinent information needed to ensure proper guest service is provided. Analyze feedback from customers, make judgments and take action to implement suggestions for improvement. Maintain a productive working relationship with all customers.

 

QUALIFICATIONS

Must be 18 years of age or older Able to work in a productive and cohesive team environment Have the desire to be extremely organized and prioritize work and meet deadlines. Can comprehend and follow supervisor’s instructions. Perform duties within multiple temperature ranges from hot to cold. Maintain a neat, clean and well-groomed appearance. Work with interruptions. Strong knowledge of food service industry, cuisines and beverages.

 

PHYSICAL DEMANDS

Lift materials weighing from 1 – 50 pounds, up to 4 feet in height, and carry items weighing up to 50 pounds at a height of 4 feet. Stand, walk, bend (at neck & waist), reach (above & below shoulder level), kneel, push/pull, twist (at neck and waist), and squat for duration of shift, walking 2-4 miles during an 8-hour shift. Simple/power grasping, repetitive use of the hands and fine hand manipulation is required to complete essential functions.

 

 

 

 

 

Share