Job Title: RPO Specialist
Job Description

As an RPO Specialist, you will oversee and manage RPO orders placed for transmissions and high voltage (HV) batteries. You will also provide dealer follow-up for analysis and data collection as needed and assist with administrative functions as directed by management. Additionally, you will develop and maintain daily reports related to Tech Line call center metrics.

ResponsibilitiesRespond to RPO orders within 24 hours, with a target of same-day response as soon as possible.Perform Tech Line reporting analysis.Manage call load efficiently for RPO orders, including call backs.Assist with administrative office functions as directed by management.Essential SkillsAutomotive technical skillsRepair skillsASE certified mechanicStrong Excel skills and the ability to build reports and dashboardsAbility to analyze various data sourcesGood grammar and ability to articulate technical information via phoneAdditional Skills & QualificationsHigh School Diploma2 years of Automotive Trade School or AA in Automotive Technology or equivalent preferredASE certifications preferred5 years of automobile service shop experience (hands-on repair experience at a Our Client or Acura dealership preferred)Driving record background check and approval to operate company vehicles (limited/rare vehicle usage during work hours)Basic understanding of automobile components/functions, with an emphasis on automatic transmission operation and high voltage batteriesWork Environment

The role requires working with automotive components and understanding their functions, particularly automatic transmission operation and high voltage batteries. The work may involve limited and rare vehicle usage during work hours. Strong proficiency in MS Office, especially Excel, is essential for building reports and dashboards and analyzing data.

Pay and Benefits

The pay range for this position is $35.00 - $35.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Torrance,CA.

Application Deadline

This position will be accepting applications until Jan 28, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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