Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: A Regional Vice President (RVP) of International Solutions Engineering. This individual will lead the global solutions engineering function to drive growth, strategic partnerships, and customer success across international markets. This leadership role is responsible for establishing and executing the vision, strategies, and goals for the sales engineering teams, ensuring alignment with corporate objectives and regional market needs.

The ideal candidate will have a proven track record of scaling solutions engineering operations, managing cross-functional teams, and collaborating with senior leadership. This is a high-impact role that combines technical expertise with leadership skills to support the sales teams in closing complex deals, implementing solutions, and ensuring customer satisfaction in diverse international markets.

To succeed in this role, you must have experience related to the below:

Leadership & Team Management:

Lead, mentor, and develop a global team of Sales Engineers across multiple regions, ensuring alignment with sales goals and business objectives.

Create a high-performance culture focused on customer satisfaction, technical excellence, and collaboration across all geographies.

Foster cross-functional teamwork with sales, product, marketing, and customer success teams to drive the growth of the business.

Develop and implement training programs to enhance technical knowledge and sales enablement for sales engineering teams globally.

Sales Strategy & Execution:

Drive the solutions engineering strategy in partnership with the sales leadership team, ensuring the team is equipped to meet global revenue and customer acquisition targets.

Collaborate with regional sales leaders to provide pre-sales technical support for complex deals, demonstrations, and proof of concepts.

Align sales engineering initiatives with business and customer requirements, ensuring technical offerings match the unique demands of international markets.

Support and lead the technical aspects of large, high-value sales opportunities, including customer presentations, technical workshops, and RFP/RFI responses.

Customer Engagement & Satisfaction:

Ensure the solutions engineering team provides exceptional technical support to customers throughout the sales cycle and post-sales implementation.

Act as a key customer advocate, understanding their technical needs, requirements, and business goals, ensuring solutions align with customer expectations.

Collaborate with the customer success team to ensure smooth transitions and successful deployment of solutions.

Performance Metrics & Reporting:

Develop and track key performance metrics for the sales engineering team, ensuring goals are met and exceeded.

Provide regular updates to the executive leadership team on sales engineering performance, key wins, challenges, and market trends.

Monitor market trends, competitor activity, and customer feedback to identify opportunities for product enhancements or adjustments.

Market & Product Expertise:

Stay updated on industry trends, competitive landscape, and emerging technologies to ensure the sales engineering team is always positioned as experts in their field.

Work closely with product management and engineering teams to ensure that customer feedback and technical needs are reflected in product development.

Regional Customization & Adaptation:

Oversee the customization and localization of solutions engineering efforts for different international regions, ensuring that cultural, economic, and regulatory differences are taken into account when supporting customers.

Work with regional teams to identify growth opportunities and execute strategies that cater to local market demands.

Desired Qualifications:

Experience:

12+ years of experience in sales engineering, with a minimum of 5 years in a leadership role managing international teams.

Proven experience in enterprise sales, ideally in a B2B technology environment, with a strong understanding of both technical solutions and sales processes.

Experience in driving international sales strategies, working across different markets, and adapting strategies for cultural and regional differences.

Leadership Skills:

Strong people leadership capabilities, with experience managing, mentoring, and developing teams across diverse regions and cultures.

Excellent interpersonal and communication skills, with the ability to engage stakeholders at all levels, from engineers to C-level executives.

Strong strategic and business acumen, with the ability to balance long-term vision with short-term sales objectives.

Technical Expertise:

Deep understanding of complex technical products, solutions, and architectures.

Ability to translate complex technical concepts into clear business value propositions for customers.

Education:

Bachelor's degree in Engineering, Computer Science, Business Administration, or a related field (MBA or advanced technical degree preferred).

Languages:

Multilingual abilities are a plus, with fluency in English required. Proficiency in other major languages (e.g., Spanish, French, Mandarin) would be an advantage

What we offer: 

Comprehensive medical, dental, and life insurance

Pension 

ESPP

Paid time off and paid sick leave

Paid maternity, paternity & parental leave

Wellness programs including 1:1 coaching and meditation guidance with TaskHuman

Employee Assistance Program (EAP) with counseling sessions available 24/7

Free legal services that provide legal advice, document creation and estate planning

Employee bonus referral program

RingCentral’s Solutions Engineering team uses expert knowledge of our platform to help new and existing clients create custom solutions that make the most of our technology.

RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re powering human connections. That’s why we’re the largest and fastest-growing pure-play provider in our space. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.