The Role

Serve as the Project Manager working closely with the pharmacy consultant, main liaison to H&B client service team, our PBM partners as well as partner vendors, and support client deliverables on WTW clients, which includes the following:

•   Management of RxC programs/solutions and support operations
•   Ensuring appropriate and effective communication among team members and partner vendors
•   Pharmacy benefit plan document review and analysis 
•   Facilitate Audit projects of PBM performance 
•   Analyze and compare vendor products, services, and contracts
•   Partner with North America colleagues to deliver superior client service delivery
•   Build relationships internally and collaborate effectively on cross-functional teams
•   Produce high quality deliverables
•   Contribute to the development of new intellectual capital
•   Strong attention to detail to ensure accuracy of all deliverables
•   Pivot priorities as necessary and easily change direction based on guidance from team leaders
 

The Requirement

•   Project management experience required
•   Strong written and verbal communication skills and project management skills
•   Strong attention to detail & proactive listening
•   Time management
•   Strong client service orientation and ability to respond to all communications effectively and in a timely manner
•   Self-starter attitude and ability to work with ambiguity in a fast-paced environment
•   Flexibility and proven ability to identify and resolve issues
•   Prior experience working with North America based pharmacy benefit programs (preferred)

Skills

•   Excellent communication skills along with strong writing and editing skills
•   Proficiency in English language 
•   Demonstrated proficiency in the use of Microsoft Word, Excel, Power Point, Outlook and OneNote
•   Strong critical thinking capabilities and the willingness to apply skills proactively 
•   Ability to manage multiple projects / assignments at the same time 
•   Possesses a desire to ask questions to deliver a better work output 
•   Team player with ability to work in groups and independently 
 

Experience

•   Excellent communication skills along with strong writing and editing skills
•   Proficiency in English language 
•   Demonstrated proficiency in the use of Microsoft Word, Excel, Power Point, Outlook and OneNote
•   Strong critical thinking capabilities and the willingness to apply skills proactively 
•   Ability to manage multiple projects / assignments at the same time 
•   Possesses a desire to ask questions to deliver a better work output 
•   Team player with ability to work in groups and independently 

WTW is an equal opportunity employer.