Job Title: Ryanair Customer Support with English Job Description Ryanair is Europe's most popular airline, with up to 142 million annual passengers, operating more than 2,400 flights a day and connecting 37 countries using a fleet of more than 450 aircraft. Another 200 Boeing 737 will join the fleet soon, allowing Ryanair to increase traffic even more ! As a result, Concentrix Poland is opening new opportunities for candidates who want to provide services to Ryanair! We are a professional team working as an airline customer support. Thanks to us, satisfied customers can enjoy a successful trip, and their difficult situations are solved by our qualified staff. **Join us and work as:** Ryanair Customer Support in English **Responsibilities:** - assisting passengers, supporting them with travel difficulties and providing information via incoming calls/chat/e-mails on the following topics: baggage, booking tickets, rescheduling flights - handling complaints **Requirements:** - Knowledge of English on communicative level (min. B2) - Ability to operate Windows operating system and MS Office package - Communication skills and attitude towards working with people - High personal culture and customer orientation - Commitment and motivation to work - together we can achieve more! - Availability to work from the office (Szczecin, Posejdon) **We offer:** - modern workplace in the heart of Szczecin - guaranteed hourly rate based on a civil contract - fully paid training prior direct contact with the customers - flexible working days and hours (you can choose the working days and hours you want to work between Monday - Sunday 9:00 a.m. and 10:00 p.m.) - substantive support of the leader at each stage of cooperation - coaching to improve qualifications - possibility of promotion in the company structure Location: Poland, Szczecin Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**