Main accountabilities include:

• Ensure safety, security and training policies and consistent standards are implemented throughout
the Station
• Implement Menzies Policies and Procedures
• Plan and coordinate training workflow and determine operational training priorities to achieve
consistent standards
• Ensure that customer airline manual(s) in our custody remain up to date or access to online
manuals remains current
• Ensure updates to customer airline manual(s) and procedures are communicated to all operational
staff as required
• Adhere to and implement central, regional and customer operational training procedures
• Maintain training records
• Identify training needs, implement training courses/materials as assigned
• Reports, Enters and investigates Safety incidents as they occur.
• Report any significant deficiency in our products, materials and documents as it may relate to
safety of people or aircraft or Simplicity property and security
• Has the duty to suggest any improvements to working practices especially those relating to safety
and security
• Maintain all uniforms, track current uniforms stock for all new hires, and make sure that all new
employees are given uniforms based on their paperwork that will be completed during training
• Keep reports up to date and send weekly emails in a timely manner
• Make sure the station has the current up to date information, and coordinate with Corporate HR to
make sure that all paperwork is in compliance with state and federal regulations
• Assist with payroll/time & attendance functions
• Other general administrative duties as needed or assigned
• Performs other duties as assigned by management

All employees have a responsibility and duty whilst at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by
their actions or omissions whilst at work.
• Fully versed in International Aviation Safety and Security standards and passionate about
promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal
requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the
interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a
serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager /
supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace
health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Qualifications and Experience

• Must be 18 years of age or older
• Possess valid US driver's license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs repetitively
• Must be comfortable working in all weather conditions
• Pass FBI background and obtain US Customs Seal
• Must be available and flexible to work variable shifts including weekends and holidays
• Must have high school diploma, GED or six months experience as an Operations Agent
• Excellent communication skills
• Ability to remain calm and efficient under pressure
• Competent in handling difficult situations
• Advanced Computer Skills
• Prior Ramp/Airline experience required

Knowledge, Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when
needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships