**Job Title:** Sales Account (Support) Coordinator **City, Country:** Toruń, Poland **Hybrid/Remote/On Site:** Hybrid As Sales Account (Support) Coordinator you’ll provide the Sales department with Sales support, operational advice, and secretary services (as needed) to assist Sales in performing their duties, and acting as a first point of contact with people inside and outside the organization (e.g. Customers). At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is given, belonging is a shared feeling, and authenticity is celebrated. **Key responsibilities:** + **Managing Customer Requests** : Being first point of contact interacting with Internal Functions for Customers regarding Sales Support requests, as entry point for handling information, documentation, questionnaires, product quality complaints, sampling and Customer Portal. + **Providing Administrative Support:** Supporting Sales Team on systems/processes, sales contracts, documents, presentations, signatures, folder maintenance, organizing customer visits and marketing events, meeting minutes, sales statistics extractions & analysis, internal invoices. + **Providing Facility Service** (upon request, not as a standard): Providing administrative, secretarial support, office supplies, arranging meetings & external events, travel & accommodation, welcoming guests. **We bring:** + Empowerment to make meaningful contributions while upholding ethical standards. + Recognition and celebration of your efforts and accomplishments. + Opportunities for growth and advancement for those who embrace innovation and take initiative. + Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path. + Responsibility and accountability in living company values and driving sustainable solutions. + Supportive environment where individuals are empowered to progress and contribute to meaningful change. **You bring:** + Bachelor’s degree in business/marketing field or similar + Previous experience in assistance, customer service, sales, sales support etc. + Very good English - at least at B2 level + Ability to be comfortable in working independently and confident in making decisions as it relates to obtaining information for customer requests. + Excellent computer skills including MS Office (Word, Excel, Powerpoint and Outlook), experience with SAP would be an asset. + Accurate, reliable, solution-oriented and customer-friendly communication style. + A self-starter and team player with ability to work under pressure with tight deadlines & minimum supervision in a flexible and open-minded manner. + Strong interpersonal & problem-solving skills and able to work effectively under multi-cultural environment. **The application process:** Interested in this position? Please apply on-line by uploading your resume in English via our career portal. For further information, please contact Karolina Kucharska-Jaskuła, Talent Acquisition Business Partner (Karolina.kucharska-jaskula@dsm-firmenich.com). **Equal opportunities commitment:** dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich. As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know. **About dsm-firmenich:** As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com