Location: Barcelona, Spain
Place of work: Hybrid

 

Join our Beauty & Care EMEA team as a Sales Account Coordinator, where you'll play a key role in supporting our Account Managers, ensuring seamless collaboration between sales, customers, and internal teams. If you’re detail-oriented, thrive in a fast-paced environment, and have a passion for the industry, this is your chance to make an impact!

 

At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

 

Your key responsabilities

1.Administrative Support to Regional Account Managers B&C including:

 

Assist the regional sales team in day-to-day operations and provide administrative support, including managing schedules, organizing meetings,Help to respond to client inquiries regarding products, standard product documentation, regulatory requests, pricing, samples and orders,Follow-up internally and externally across activities to meet customer satisfactionSupport sales team on the management of reoccurring tender events,Help to monitoring contracts, budget processes, and allocations for critical products,Organize and maintain sales documentation, contracts, and presentations.

 

2.    Customer and Distributor Support Activities:

 

Respond on standard documentation, regulatory and availability inquiries,Follow-up of customer-specific documentation (CASE in CRM),Help to prepare distributor trainings and follow-up,Follow-up on quality complaints and shelf-life extension requests.

 

3. Additional Responsibilities

 

Manage and monitor Trademark License Agreements (TLAs) as per guidelines,Handling pricing discrepancies and surcharge issues in collaboration with customer service,Help to follow-up with Legal on contracts and coordination of signatures,Support for forecasting product availability and order releases with customer service.

 

We bring

 

The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.A flexible work environment that empowers people to take accountability for their work and own the outcome.A space to grow by encouraging and supporting curiosity and an open mindset.A community of experienced professionals that will support you along your learning path and challenge you to realize your potential.Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.An eagerness to be one team and learn from each other to bring progress to life and create a better future.

 

You bring

 

 

At least 3-5 years of experience in commercial assistant or business support roles.University degree or relevant apprenticeship,Experience with customer and sales support processes, including regulatory documentation.Strong commercial and customer excellence acumen,High level of accuracy and attention to detail,Excellent planning, communication, and organizational skills,Fluent in business English (verbal and written); and GermanProficiency in Microsoft Office and tools such as SAP, CRM, SharePoint, and Power BI,Good understanding of sales processes, order-to-cash workflows, and pricing tools,Proactive mindset with strong service orientation,Team player with excellent networking and social skills,Ability to build and maintain relationships with internal and external stakeholders.

 

Our recruitment process

 

Are you interested in this role? Please, apply by submitting your Cv in English.

 

Equal opportunities commitment 

 

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

 

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.  

 

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

 

About dsm-firmenich

 

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.www.dsm-firmenich.com

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.