Sales Account Manager
Asphalt Specialists, Inc.
Sales Account Manager
+ + Job Tracking ID: 512455-891760
+ Job Location: Pontiac, USA
+ Job Level: Executive
+ + Job Type: Full-Time/Regular
+ Date Updated: January 10, 2025
+ Starting Date: January 27, 2025
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Job Description:
An Account Manager is a hybrid role that merges responsibilities for securing projects and managing their execution. This position requires a blend of strategic sales expertise and project management skills to ensure projects are both won and delivered successfully.
Experience and Skills:
1. Sales and Business Development
+ Lead Generation: Identify and pursue new business opportunities through networking, industry events, and market research.
+ Client Relationships: Build and maintain relationships with clients, architects, engineers, and developers to secure repeat business.
+ Proposal and Bid Preparation: Develop competitive bids, proposals, and presentations in collaboration with estimators and sales teams.
+ Negotiations: Negotiate contracts and project terms to align with both client expectations and company profitability goals.
+ Market Analysis: Monitor industry trends, competitor activities, and client needs to position the company effectively.
2. Project Planning and Execution
+ Project Kickoff: Lead initial client meetings to ensure alignment on project scope, budget, and timeline.
+ Resource Allocation: Plan and allocate resources, including labor, materials, and equipment, to meet project requirements.
+ Schedule Development: Create and manage project schedules to ensure timely completion while addressing any potential delays.
+ Budget Management: Oversee project budgets to ensure costs remain within agreed parameters, addressing variances proactively.
+ Risk Management: Identify project risks and implement strategies to mitigate potential impacts on scope, schedule, or budget.
3. Client and Stakeholder Communication
+ Single Point of Contact: Act as the primary liaison between the client and internal teams throughout the sales and project lifecycle.
+ Status Updates: Provide regular progress reports to clients, addressing any concerns and ensuring expectations are met.
+ Issue Resolution: Handle escalations, ensuring prompt resolution of client or project-related issues.
4. Team Leadership and Coordination
+ Cross-Functional Collaboration: Work with estimators, designers, engineers, and field teams to align sales commitments with project capabilities.
+ Team Supervision: Oversee project teams, including subcontractors and vendors, to ensure high-quality delivery.
+ Performance Monitoring: Evaluate team performance and provide feedback to improve efficiency and outcomes.
5. Sales and Project Integration
+ Project Handoff: Ensure smooth transitions from the sales phase to project execution, providing detailed handoff documentation.
+ Value Engineering: Collaborate with clients and internal teams to identify cost-saving opportunities without compromising quality.
+ Client Retention: Leverage successful project execution to secure repeat business and referrals.
6. Administrative and Reporting
+ CRM Management: Maintain accurate records of sales activities, client interactions, and project milestones in CRM systems.
+ Documentation: Ensure all project-related documents, including contracts, change orders, and close-out materials, are complete and organized.
+ Performance Metrics: Track and report on sales performance, project progress, and profitability to senior management.
Key Skills and Competencies
+ Construction Expertise: Strong understanding of construction processes, materials, and project management principles.
+ Sales Acumen: Proficiency in identifying opportunities, negotiating contracts, and building client relationships.
+ Project Management Skills: Expertise in planning, scheduling, budgeting, and risk management.
+ Communication Skills: Excellent verbal and written communication to engage clients, teams, and stakeholders effectively.
+ Leadership Abilities: Capacity to inspire and manage cross-functional teams.
+ Problem-Solving: Ability to address challenges proactively in both sales and project phases.
Key Outcomes Expected from an Account Manager
+ Successful acquisition of projects that align with company capabilities and profitability goals.
+ Seamless transition from sales to project execution, minimizing delays and miscommunication.
+ Delivery of projects on time, within budget, and to client satisfaction.
+ Enhanced client relationships leading to repeat business and referrals.
+ Efficient use of resources to maximize profitability and project quality.
The Account Manager role is ideal for companies looking to streamline operations and create a seamless client experience from project acquisition through to completion. The individual typically reports to the Director of Sales and VP of Customer Engagement
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