**Generic Expected Contributions:** • Performs tasks as assigned, to contribute to team, department, and/or business results. • Ensure quality contract document procedures and suggest improvements. • Have a thorough understanding and knowledge of the product. • Ensure contract documentation is accurate and provides correct representation. • Protect Personally Identifiable Information (PII) as outlined by the Company’s Policies. • Performs other duties as appropriate. Specific Expected Contributions: • Receives and checks for legibility and accuracy of the completed Purchase Summary Worksheet and Contract documents from Sales Associates. • Follows established operational procedures for Identity Verification and OFAC/CDC checks as required. • Acting on financing information received, completes file with required backup verification documentation. Informs Sales Management on any related issues. • Follow through on cancellations, defaults, and non-qualifications. • Responsible for assuring all contracts are processed and batched “Ready to Close” to the closing team in a timely manner. • Responsible for scanning all Ready to Close contracts to Documentum. • Ensure quality in areas such as rescissions, pricing, minimum deposit requirements contract switches (Upgrade or downgrade in level of points), etc. • Enforcement of any procedures put in place to ensure all contract documents are reviewed prior to execution and again following the execution of the documents. • Produces prompt accurate sales contract documents and provides them to Sales Associates. • Follows Standard Operating Procedures for all daily required tasks relating to the New Owner Administration Department. • Coordinates with the Closing team and Sales team on any changes and modifications to contract documents. • Communicate with the Marketing and Sales Department regarding the status of contracts, file document requirements, and follow up. • Provides assistance to the New Owner Administration team. • Produces daily and weekly reports as requested, relative to sales, cancellations, missing documentation, and defaults. • Ensures proper filing and storage of contract documents. • Ensures compliant working practices and security within the New Owner Administration working area. • Ensures quality processes and upholds controls in the following areas: o Pricing o First-Day Benefits o Contract Execution o Rescissions o Minimum down payment requirements o Contract switches (upgrade or downgrade in Points levels) \#imvwap Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture