Sales Administration Auxuliar Requisition ID: 41720 Job Location(s): Osasco, BR **Job Description** Danfoss is seeking a Sales Administrative Assistant to join our Customer Service team. **Job Responsibilities** Responsibilities for this position include, but are not limited to: + Supporting customers using CRM (Salesforce) and New Voice Media. + Receiving and routing general emails to the appropriate personnel. + Creating customers in SAP, along with verifying necessary documentation according to internal standards. + Issuing warranty, repair, and return authorizations. + Collaborating with other sales, transportation, service, and logistics teams to ensure customer expectations are met. + Supporting Customer Service team colleagues as needed to ensure the team achieves annual goals. + Adhering to internal policies and procedures. **Background & Skills** At Danfoss, we believe a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. We are eager to discover how you can bring new insights to the role and/or to Danfoss as an organization. The ideal candidate possesses these skills: + Bachelor's degree in Administration or related field. + CRM knowledge and intermediate English are a plus. + Excellent written and verbal communication skills. **Danfoss – Engineering Tomorrow** At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees. Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.