POSITION SUMMARY The Sales Administrator provides expertise across the company’s sales operations. He/She is responsible for development and maintenance of RFI and RFP content, and RFI completion. He/She drafts and coordinates all customer Quarterly Business Review content and presentations. This position works with sales on process improvement and automation. He/She provides sales analysis and reporting to sales and management as required. The Sales Administrator organizes and assigns leads and sales campaigns in CRM. ESSENTIAL DUTIES AND RESPONSIBILITIES + Develops and maintains a repository of RFI content + Facilitates the completion of all RFI’s + Coordinates Quarterly Business Review (QBR) content + Completes all QBR Draft’s for presentation to sales persons + Regularly meets with sales persons and account managers to identify areas of improvement, such as automating non-selling tasks + Collaborates with the Marketing Coordinator to provide sales analysis and reporting on the results of marketing campaigns and sales pipeline efforts + Take ownership of CRM and Lead Generation within Zoom Info from both a functional and training perspective + Owns the administration and continued improvement of the CRM + Validates, documents, and archives all customer procedures within the CRM + Works with sales persons and account managers to assure that all customer procedures are followed + Validates and works with account managers to assure all customer profiles are correctly updated within the TMS + Facilitates any rollout communication to sales from other departments via periodic sales meetings + Maintains customer sales meeting calendar + Organizes material for sales meetings + Follows company strategy for identifying and pulling leads from lead generation applications + Organizes, assigns, and reassigns leads in CRM + Follows company strategy for identifying and pulling leads from lead generation applications + With help of the sales team, maintains an organized and focused CRM pipeline + Organizes reports on pipeline metrics; leads, prospects and conversion counts and ratios, valuation of pipeline, quote tracker and award tracker results + Audits and manages the sales data base for “locations” in the TMS + Ad-hoc projects and duties as assigned by manager QUALIFICATIONS + Minimum of 3 years working in sales support and CRM applications required + Minimum of 1 year experience in creating and maintaining sales proposals (ex: proposal writing) required. + Demonstrated computer skills including Microsoft Word, Excel, Canva and data entry systems required. + Minimum of one year of utilizing CRM + Excellent interpersonal and communication skills required. + Experience in engaging with customers and industry influencers required. + Excellent organizational skills, with the ability to handle multiple priorities and deadlines required. + Demonstrated knowledge of transportation industry rules and regulations preferred. + Bachelor’s Degree + Travel less than 15% required.