Responsibilities Handle incoming repair/spare parts enquiries; Handle customers’ spare PO and repair order, create orders in system, follow-up with repair stations and OEM for on time delivery; Monitor repair order & spare order delivery performance, coordinate with OEM and logistics department about shipment issue; Make quotation, issue invoices according to daily shipping information; Provide exchange or loan services for repair activity; Provide AOG support to customers; Support PP provisioning for landing gear overhaul project and workshop repair; Provide orders status report to customers on weekly basis; Maintain up-to-date records in system; Work with billing & payment specialist for payment collection and solving dispute of invoice; Coordinate with Finance department to properly handle existing activities and new business; Coordinate with the other functions for customers-related topics; Other tasks assigned by the superior. Competencies Bachelor’s degree or above; Economy & commerce related major is preferred 3-5 year work experience or equivalent work experience in order management, aerospace industry experience is preferred; Knowledge of order management; Basic knowledge of import & export; Proficient in using ERP system; Fluent Chinese and good oral and written English; Proficient computer skills, especially MS office, excel; Time management.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Iris Wang.

One Passion. Many Opportunities.

The company

Liebherr (China) Co., Ltd. is based in Shanghai and is responsible for sales and customer service of products from the segments Earthmoving, Mining, Refrigeration and Freezing, Components, Mobile and Crawler Cranes, Gear Technology and Automation Systems, as well as from the product area aerospace on the Chinese market.​   

Location

Liebherr (China) Co., Ltd.

Shanghai

China (CN)

Contact

Iris Wang

hr.lms@liebherr.com