Job Description

Together with a great team you contribute to the sales and profit in your store and share product and fashion knowledge. Working in the store means representing H&M. You inspire, guide, and help our customers in every way. Whether it’s on the sales floor, in the fitting rooms or at our cash desks – you’ll be working with fashion and people. Great customer service also includes handling incoming garments and making sure the store looks attractive. And of course, staying fully informed about all our campaigns and sales activities.

Key responsibilities

Provide great customer experience.Fold, hang, display, and merchandise garments to maximise selling opportunities.Actively process, stock, and replenish garments on the sales floor and in the stock room.Unpack and tag merchandise with security tags.Support customer purchases and returns in cash desks.

Qualifications

We want you who can turn words into action. You strive for betterment and contribute to change by lifting people up; ensuring you bring out the best in everyone and the business. By being a team player, you see that the difference is power and thereby creating a space where everyone belongs. With a positive mindset, you are eager to find the best way forward so that we can win as one team.
 

What you need to succeed

A customer first mindset to create the best customer experience while serving as a brand ambassador.A genuine interest in fashion as well as upcoming trends.A selling attitude where you work towards collective success in a fast-paced environment.A flexible approach where you are prepared for a rotating schedule with shifts in the evenings and during weekends.

Additional Information

We are now offering permanent 8 hour positions at H&M Kringlan in Reykjavik. As we consider applications on a preliminary basis, please send us your application and CV now and tell us why you are the right candidate for this position. Work hours are primarily afternoons, evenings, and weekends when we have the most customers.

Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.