Responsibilities Make an impact

Provides technical/engineering support in response to end-customer and system integrator pre-sales inquiries.  Supports sales team in pre-sales efforts within designated area of responsibility.  Assesses robot applications, tests, proves-out, and demonstrates software and/or hardware solutions on KUKA robots per customer requirements.  Provides limited post-sales project support.    Essential Duties and Responsibilities The following statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The successful candidate may perform other duties as assigned: Creates product-related presentations and demonstrations in conjunction with sales management. Presents technical information, performing the role of instructor with partners and end-customers when necessary. Supports Sales Department in creation of application concepts, project quotes, budgets, payback analysis, timing and change requirements. Conducts customer visits to support pre-sales product and project groups relative to product/project issues. Diagnoses electrical, mechanical and programming problems related to KUKA Robotics equipment and application specific or customized software packages. Maintains proposal, package, and demonstration timelines. Informs sales management of project/support deviation requirements. Support via phone, e-mail, and onsite for system partners primary but not limited to geographical location. Supports and documents sales opportunity issues from a product standpoint with the emphasis to maintain clear communications globally and locally within KUKA and between KUKA and the customer.

 

Application Requirements What you need to succeed Education and Experience Bachelor’s degree (B.S.E.E./B.S.C/B.S.M.E.) from four-year college or university and five years of related experience and/or training; or equivalent combination of education and experience.  Masters or Doctorate in applicable/related field preferred. Experience with the following is preferred. AutoCAD KUKA SimPRO KUKA robot advanced programming and operations KUKA “Tech Packages” as applicable for assigned area(s) of expertise KMC configuration and operations/programming Vision applications and implementation – Cognex experience preferred Welding – Arc/Laser/Spot/Hybrid Control design and system support