Responsibilities:

Enabling customer success by managing, building revenue, provide training and technical support of the CDM (Chronic Disease Management) products within a geographically defined territoryVisit established and prospective customers to maintain and develop strong relationships and educate them on the solutions that ZEISS providesDevelop and maintain a strong opportunity pipeline and liaise with the Sales Leader and Marketing team to implement sales strategiesReport regularly on revenue performance to budget and variance analysisMaintain complete and accurate customer data and daily sales activity thru CRM platformWork with Service Engineer to troubleshoot and resolve customer support casesProactive communication of customer ordering variations with respect to distributor and inventory managementProvide technical knowledge, operation and application training for new instrument placement as well as conduct refresh training to maintain customer in updated informationMaintain reliability of instrument performance through routine monitoring of quality control and make sure the instrument has relevant assay problem history and traceableMake sure the application and trouble shooting in correct way followed standard procedure guidelineRepresent the company at local and interstate conferences and customer eventsContribute to the organizational culture and continuous improvement of ZEISS

Requirements:

Education

Bachelor’s degree in science or business

Experience

2 to 5 years in sales/marketing experience.Knowledge in operating microscope or ophthalmology business or medical device is advantageous.Experience in managing procurement project or processes at hospital or government board.Experience using Customer Relation Management (CRM) platform.Experience in operating medical instrument and understand it's system and troubleshoot.Intermediate in English (writing and speaking) is a must.Proficient in Microsoft Office (Word, Excel, Power Point, Outlook)

Other skills

Excellent interpersonal skills to effectively work with many diverse customersExcellent in communication & presentation skillsAdvanced skills in encouraging people & influencing decisionStrong analytical problem solvingStrong teamwork & project managementDiscipline and self-motivated person, able to work remotely and independently with minimal supervision""Able to maintain professional appearance and behavior on duty

Your ZEISS Recruiting Team:

Astrid Annissa Sastaviyana, Yosseano Kuncahyo