Description Do you thrive on forging strong customer connections and delivering tailored solutions that drive business success? Join us a Sales/Account Manager Apprentice and become a master of building valuable relationships, and solving strategic problems to drive business growth. As a Sales/Account Manager Management Apprentice, you’ll learn to deeply understand your customers’ unique challenges and aspirations, navigate complex sales cycles and negotiate mutually beneficial outcomes, craft innovative value-added propositions that address customers evolving needs, and develop long-term consultative partnerships that foster loyalty and growth. A day in the life can involve: - Identifying and reaching out to potential business clients - Conducting in-depth client assessments and crafting tailored sales proposals - Collaborating with clients to understand their unique business needs - Orchestrating solutions that meet client objectives - Providing expert guidance and support to clients throughout the sales process - Maintaining meticulous records of client interactions and sales data - Analysing sales data to identify key trends and opportunities for optimisation We are seeking curious, adaptable individuals with an innate ability to build strong relationships. As a Sales/Account Manager apprentice, you’ll need to develop trust-based, consultative partnerships with customers, be collaborative to work cross-functionally and identify innovative solutions. Cultivating a robust commercial acumen will also be crucial – you’ll need to deeply understand customer KPIs and commercial drivers, showcasing an entrepreneurial mindset to identify new growth opportunities. Adaptability is key, as you’ll navigate complex, changing customer needs and buying processes. Excellent verbal and written communication skills are paramount, enabling you to engage customers at all levels with confidence and clarity. Resilience and tenacity to navigate setbacks and drive successful outcomes will help you strive. Here at Amazon, it's in our nature to learn and be curious. Within this apprenticeship you’ll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first-class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you’re a curious, ambitious learner eager to grow, this is your chance to unlock your full potential and build the future you envision. You will gain a vast range of useful experiences and skills whilst working towards the BSc (Hons) degree in Business-to-Business Sales. As a working student your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. Please note: As part of your off-the-job learning, you may be required to travel to a training centre. This location may differ from your primary work base. Candidates should be prepared for occasional travel as part of the apprenticeship programme. You will be set objectives and goals by your training provider and manager to support your studies. You will build your skills over a 42-month period, starting in September. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members. You'll join a diverse and passionate team of changemakers who are committed to driving positive change. We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee-led affinity groups including communities for women in tech, LGBTQ+ employees, and underrepresented minorities, foster a culture on inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We’re committed to building a workforce that reflects the customers and communities we serve. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. If you’re a naturally curious problem-solver with a passion for delivery exceptional customer experiences, then apply to embark on a transformative journey to become a master of building valuable relationships and driving business growth. Basic Qualifications For the apprenticeship programme we prioritise applicants eligible to government funding for their apprenticeship and for this you need to: - Be 18 years or over before the start date - Have the right to live and work in Wales (if you are on a visa, this needs to enable you to legally work and reside in England for the entire duration of the programme). - Have lived in the UK or in the European Economic Area (EEA) for the last 3 years - Be a resident of Wales for the entire duration of the programme - Not be registered to study on a UK government funded course ending August 2025 or later - Have at least 5 GCSEs C grade (grade 4) or above including Maths and English - 3 A Levels or equivalent at grades C or above PLEASE NOTE: This position is a 42 month fixed-term contract. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship Please note, you will be required to evidence your qualifications. If you have gained qualifications outside of the UK you will be required to evidence that they are equivalent. Note: This Apprenticeship assumes the candidate has some or little knowledge/experience of the occupation, and is NOT suitable for candidates who already have a similar or higher-level qualification in the same or similar subject of the apprenticeship. If you already have related qualifications or 2 years plus experience in this field, please visit amazon.jobs Preferred Qualifications These will be a plus for your career at Amazon, but are not necessary to enter the programme: - You are able to operate in a fast-paced environment - You are able to demonstrate drive and a passion for learning The recruitment process will start with your online application – simply submit your CV and complete a few quick eligibility questions. Next, you’ll showcase your natural aptitude through an innovative game-based assessment. To get to know you beyond your CV, the next stage of the process will be a video interview. Here you’ll be able to tell us more about you, your motivations and any transferrable skills you have. The final step is our assessment centre, where you’ll meet the team, and demonstrate your passion in person. As part of the assessment centre, you may be expected to take part in a group exercise, a presentation, 1 to 1 interviews and other tasks relating to your chosen programme. After you’ve attended the assessment centre, the recruitment team will be in contact to confirm the outcome of your application. We advise you to submit your application as soon as possible, as the roles will close once filled. We will be holding online assessments from November through to February, with assessment centres taking place between February and May. We will keep you informed throughout the application process to update you on the status of your application. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.