Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial individual with a strong work ethic? If yes, this opportunity will appeal to you.
We are looking for someone, who shares Amazon’s passion for the customer and will take on the fulfilling challenge of making sellers successful in the Amazon India Marketplace. In this role, you will have the exciting opportunity to help shape and deliver on the strategy and invent systems and processes to make sellers successful in the marketplace. Essentially, you will play a crucial role in Amazon India achieving its mission of “transforming the way India buys and sells”.
The ideal candidate will have a background in sales with focus on driving operational rigor, possess exceptional data analytical skills and communications skills and have consistent track record delivering results. He/she should be able to think strategically and analytically about the business and market opportunities and challenges. He/she should have the ability to work cross-organizationally to drive consensus and results. He/she will have a keen sense of ownership, drive, and desire to win!
The Local Shops on Amazon is a strategic program that has a vision to provide a wide range of selection through a fast track delivery promise. This role offers an opportunity to make a significant impact on the future vision for Amazon.

Key job responsibilities
1. Serve as a key member of Sales team, helping to drive overall Local Shops seller acquisition strategy and business growth.
2. Own the seller success charter to drive inputs quality of launch and hence drive seller business growth.
3. Liaise with sales and product team to leverage automation and setup dashboards for tracking metrics.
4. Own Seller Feedback and work with product teams to implement SX improvements.
5. Own the defect reduction in execution especially focused on in advertising and order fulfillment.
6. Leverage CRM tools & automation to setup scalable processes for the program.
7. Own, review and align leadership input on seller success execution.
8. Pilot new product interventions to bring about disruption and a differential Customer/Seller Experience.

A day in the life
Manage a portfolio of sellers who are top performers on the marketplace. • Manage and grow the seller’s business through relevant business insights. Build and execute seller level growth plans that cover key business opportunities for the seller and Marketplace. • Manage the seller relationship by championing the seller’s needs on the marketplace. • Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan. • Guide sellers on the best practices of Business operations to result in a great consumer experience. • Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller’s current business and future opportunities. Publish recommendations and action plans based on data. • Partner with various internal stakeholders to unblock seller needs or fast track processes