Sales Associate
Hermes
The Opportunity
Reporting to the INSERT, the Stock Assistant is responsible for ensuring optimal management of stock, enabling the sales team to offer the best service to clients. They will support the sales team and be responsible for product flow and stock accuracy via internal systems. They will maintain the Back of House, ensuring it is well-organised and in strict compliance with the Group procedures.
Responsibilities:
• Tasks
o Maintain an accurate and organised store inventory
o Pack and unpack merchandise
o Manage all incoming and outgoing stock transfers and stock validation
o Assist in organisation and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Store Manager.
o Assist in processing all incoming and outgoing shipments within business day they are generated
o Assist in processing, recording, maintaining and following-up on all reservations and after-sales service
• Stock
o Uphold accurate knowledge and whereabouts of Boutique stock
o Ensure stock is stored appropriately, securely and easily accessible by staff
o Maintain the tidiness of stockroom
o Assist sales team with stock replenishment
About You
Previous stock experience is preferred with a high standard of customer service, presentation and interpersonal skills. You will be a team player and embody the values of the Hermès House. You will possess strong communication, organisational skills and be able to adapt to an ever-evolving, rapid moving retail environment whilst maintaining professionalism.
This is a fantastic opportunity to join a dedicated, well-rounded team within the Hermès Maison.
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