HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

 

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

 

HUGO BOSS is seeking a Sales Associates to join in one of our store team located in La Roca Outlet (Barcelona).

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In the role as a Sales Associate, you are passionate about our products & brand to provide Customer Service Excellence at all times whilst building a loyal customer to drive commercial success.

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- 30 hours per week.

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- We are looking for someone who is able to speak Chinese at an intermediate to advanced level.

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- Advanced English level is required.

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- Previous Experiences as a Sales Associate ( is a plus.)

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- KPIS and previous experience.

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- Inmediate incorporation.

 

What you can expect:

 

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People

\n\n\n\tParticipate in regular trainings to continuously develop\n\tFollow all induction related processes (e.g. Induction Workbook)\n\n\n

 

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Product

\n\n\n\tFollow all provided Collection Training & VM Guidelines\n\tSupport to maintain the shop floor, assist with visual merchandising, stock management & replenishment\n\tSupport in all merchandise related processes (e.g. deliveries & returns)\n\tSupport in all stock take & cycle counts related processes\n\n\n

 

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Performance

\n\n\n\tBe familiar with all company store & individual KPI’s & targets\n\tFollow all provided action plans to improve productivity\n\tSupporting in all operations for loss prevention & stock management\n\tBuild & maintain a strong commercial awareness of competitors & local markets \n\n\n

 

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Customer Service.

\n\n\n\tDeliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers\n\tEstablish a customer centric mindset to ensure customer experience\n\tResponsible for CRM data gathering & quality management\n\tSupport store management in transaction, complaint & return handling\n\n\n

 

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Processes&Systems

\n\n\n\tProficient utilization of business systems & latest technology\n\tFollow all company policies (Health & Safety, Store Operations Manual, Retail Teamwear, etc.)\n

 

Your profile:

\n\tDemonstrated experience of retail sales in a luxury brand environment\n\tWilling to adapt and take on new challenges\n\tAlways presents a professional image\n\tSuccessfully able to handle multiple demands and competing priorities\n\tProfessionalism is maintained under all circumstances\n\tFuent english c1 Advantaged.\n\tAnother Languaje is a plus.\n

 

Your benefits:

HUGO BOSS  offers its employees exceptional working conditions in an international environment.

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\n\n\n\tCompetitive salary in line with the retail sector.\n\tVariable commissions for individual sales.\n\tAwards and recognitions during the year.\n\tDiscounts for family and friends.\n\n\n

 

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If you are interested in the fashion sector and the challenges inspire your ambition, we would like to meet you.

 

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

 

Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.