We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.
Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional Sales & Catering Coordinator. This role is responsible and supports the Sales team in handling overall office administration of the sales office and its administrative functions. Engages the resources of Hotel to coordinate business activities to support sales performance. Resources include sales team members, hotel operations, functional groups (such as Revenue Management, Corporate Brand Teams) and senior management.
Essential Duties and Responsibilities:
Assist with all office sales efforts, to include responding to inquiries and client requests.Liaise with guests, clients and staff; assist clients in absence of Sales Managers.Coordination of sales appointments and site visit preparation.Provide telephone coverage for Sales & Marketing department.Maintains an accurate and updated filing system of all correspondence and collateral.Prepares and develop all sales related reports. Inputs and maintains contact, account and opportunity information in sales system. Provides customer feedback to the appropriate functions that supports continuous improvement of products and services. Supports Tradeshow coverage, planning and coordination. Promotes the desired work culture around the core values of Rosewood Hotel Group. Is a “Brand Ambassador” at all times and ensures brand integrity and clarity are always maintained. Models the Company’s culture, vision, mission and core values at all times. Supports marketing and communication/PR efforts when needed.Supports catering efforts when needed.Performs checkbook maintenance. Lead administrator of Delphi with oversight of compliance to Rosewood standards While this job description is intended to be an accurate reflection of the duties involved in this position, the Company reserves the right to add, remove or alter duties when business need dictates.Required Skills
I. Technical skills and Knowledge
Appreciation of hotel and distribution systems. Demonstrate an affinity with technology.II. Work Management
Ability to manage multiple tasks. Can meet deadlines. Thinks globally.III. People Management
Creates work environment that:
Energizes, motivates and supports employees. Foster a climate of open communication, trust and respect. Encourages team behavior. Effectively communicates with all levels.IV. Other/Attributes
Passionate and dedicated. Is patient, yet persistent. Culturally aware and sensitive.V. Contacts (Key Relationships)
Internal
Other Regional Sales Teams. Regional Revenue Management Team. Marketing and Communications Team. Hotel Directors of Sales & Marketing and Sales teams. Members of the Corporate Sales & Marketing team.External
Sales & Marketing peer within the industry, as well as through professional associations. Key accounts, Travel Trade, Associations, TPIs and competitors.Qualifications:
Diploma/College/Bachelor’s Degree or a relevant field of work, or an equivalent combination of education and work-related experience.Experience:
2+ years progressive work-related experience in the hotel industry is required. 1+ years sales or reservations experience in the hotel is required. Hotel operational exposure (i.e. Front Office) is preferred. Experience with multi-brand entity is preferred.The pay scale for this position is between $23.00 and $25.00/hour. This is the pay range for this position that the Hotel reasonably expects to pay.