Job Description

Dear Future, Sales Consultant

The role requires you to provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.

Are you someone who can:

Execute own work in accordance with the organisational values and code of ethics.Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.Work with enhanced processes and procedures to maintain operational efficiencies.Deliver work in an accurate manner to ensure consistent results.Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and qualityAdhere to quality standards, turnaround times and Company policies and procedures.Complete relevant administration, reporting and updating of information accurately and on time.Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.Maximize sales by selling packaged financial solutions to clients.Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.Maximise cross-selling opportunities.Drive adoption of digital and other self-service options across client base.Contribute to teamwork and inclusivity within own team.Contribute to cost efficiencies through responsible utilisation of work related resources.Achieve expected financial targets and uphold associated service levels.Build and maintain stakeholder relationships.Deliver customer service through adherence to quality service standards.

You will be an ideal candidate if you have the following:

Attach your qualification copies when applying

Minimum qualification: Matric1 year and above working experience in similar role.1 year outbound, cold calling call centre experience imperativeMust have sold or are selling Life Insurance products.Must have full FAIS credits, CPD and RE qualification (completed)Must have a clear credit record

You will have access to:

Opportunities to network and collaborateA challenging working environmentOpportunities to innovate

We can be a match if you are:

Adaptable and curiousHave a proven successful track record.Thrive in a collaborative environment

#Post

#Fnb

#LI-ZN2

Are you interested to take the step? We look forward to engaging with you

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Details

Application Closing Date

16/11/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.