JOB OVERVIEW: To assist in the overall efficient operation of the Sales Department.
REPORTS TO: Director of Sales
ESSENTIAL JOB FUNCTIONS:
Perform general office duties to support Sales (e.g., filing, sending emails, typing, faxing, and copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Social Media & Marketing needsREQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers. Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error. Ability to communicate effectively both verbally and in writing in order to interact with vendors and department heads. Hotel reservations & Sales and Catering software program knowledge is helpful. At least 1 year of Hotel and Sales experience.
Education: High school diploma/G.E.D. equivalent
Related Work Experience: At least 1 year of related work experience
Supervisory Experience: No supervisory experience is required.
BENEFITS- (Crescent Hotels & Resorts)
Health insurance Dental insurance Vision insurance Life insurance 401(k) Paid time off (Personal days/ Vacation) Room Discounts Qualifications Behaviors Loyal: Shows firm and constant support to a cause (Preferred) Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred) Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred) Enthusiastic: Shows intense and eager enjoyment and interest (Preferred) Team Player: Works well as a member of a group (Preferred) Motivations PreferredAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
PreferredGoal Completion: Inspired to perform well by the completion of tasks
PreferredGrowth Opportunities: Inspired to perform well by the chance to take on more responsibility
PreferredEntrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
PreferredSelf-Starter: Inspired to perform without outside help
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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