The Sales Coordinator at Alila Hinu Bay plays a pivotal role in supporting the Sales Marketing team to achieve revenue goals and deliver exceptional client experiences. This position requires a detail-oriented, highly organized individual who can manage administrative tasks, coordinate with clients, and ensure seamless operations within the department.

Key Responsibilities:

1. Administrative Support:

· Assist the Sales Marketing team with administrative tasks such as preparing contracts, proposals, and reports.

· Maintain and update the sales database, ensuring accurate and timely information.

· Handle correspondence with clients, including responding to inquiries and following up on requests.

· Schedule and coordinate meetings, site visits, and client appointments.

2. Client Relations:

· Act as the first point of contact for client inquiries, ensuring a professional and welcoming approach.

· Support the Sales Managers in managing client relationships, providing timely updates, and resolving concerns.

· Coordinate with internal departments to ensure client requirements are understood and met.

3. Event Booking Coordination:

· Assist in the planning and coordination of events, group bookings, and special requests.

· Monitor and communicate booking details to relevant departments to ensure smooth operations.

· Maintain accurate records of bookings and event details for future reference and reporting.

4. Reporting Analysis:

· Compile and distribute daily, weekly, and monthly sales reports to track performance and identify opportunities.

· Provide market research and competitor analysis to support sales strategies.

5. Marketing Support:

· Assist with the creation of sales and marketing materials, such as brochures, presentations, and promotional content.

· Support the execution of marketing campaigns and promotions as needed.

The Sales Coordinator at Alila Hinu Bay plays a pivotal role in supporting the Sales Marketing team to achieve revenue goals and deliver exceptional client experiences. This position requires a detail-oriented, highly organized individual who can manage administrative tasks, coordinate with clients, and ensure seamless operations within the department.

Key Responsibilities:

1. Administrative Support:

· Assist the Sales Marketing team with administrative tasks such as preparing contracts, proposals, and reports.

· Maintain and update the sales database, ensuring accurate and timely information.

· Handle correspondence with clients, including responding to inquiries and following up on requests.

· Schedule and coordinate meetings, site visits, and client appointments.

2. Client Relations:

· Act as the first point of contact for client inquiries, ensuring a professional and welcoming approach.

· Support the Sales Managers in managing client relationships, providing timely updates, and resolving concerns.

· Coordinate with internal departments to ensure client requirements are understood and met.

3. Event Booking Coordination:

· Assist in the planning and coordination of events, group bookings, and special requests.

· Monitor and communicate booking details to relevant departments to ensure smooth operations.

· Maintain accurate records of bookings and event details for future reference and reporting.

4. Reporting Analysis:

· Compile and distribute daily, weekly, and monthly sales reports to track performance and identify opportunities.

· Provide market research and competitor analysis to support sales strategies.

5. Marketing Support:

· Assist with the creation of sales and marketing materials, such as brochures, presentations, and promotional content.

· Support the execution of marketing campaigns and promotions as needed.

· Bachelor’s degree in Business, Hospitality, or a related field preferred.

· Minimum 1-2 years of experience in a similar role within the hospitality or luxury travel industry.

· Strong organizational and time management skills, with the ability to handle multiple tasks efficiently.

· Excellent written and verbal communication skills.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

· Customer-focused mindset with attention to detail and problem-solving abilities.

· Knowledge of the luxury hospitality market and Alila brand standards is an advantage.

· Bachelor’s degree in Business, Hospitality, or a related field preferred.

· Minimum 1-2 years of experience in a similar role within the hospitality or luxury travel industry.

· Strong organizational and time management skills, with the ability to handle multiple tasks efficiently.

· Excellent written and verbal communication skills.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

· Customer-focused mindset with attention to detail and problem-solving abilities.

· Knowledge of the luxury hospitality market and Alila brand standards is an advantage.