The Sales Support Coordinator will work directly with the sales team on all stages of the sales process including pipeline management, customer onboarding raising non-disclosure agreements for initial customer discussions, co-ordinating and owning the internal process that LNRS follows to answer security questionnaires and similar requests and general support the team require. 

The ideal candidate will have strong communication skills, attention to detail, experience working within a sales environment with excellent time management, forward thinking and ability to adapt and execute new processes.  Use of the Microsoft Office packages is a required and use of Salesforce/CRM programs is desired but not required as full training on internal databases will be provided. 

You’ll be responsible for:

To provide front line support to our clients and new prospects with regards to general enquiries.To provide administrative support to the Sales team.To prepare proposals, contracts and other documentation for new and existing clients on behalf of the team.To prepare pipeline and activity reports on a daily / weekly basisTo manage our Salesforce system to ensure that all team members’ portfolios and communications are kept up to date and accurate.To ensure the smooth operation of new and existing projects by contacting clients and liaising with internal teams within the Company.To carry out any general day-to-day duties as and when required to ensure the smooth operation of the sales department.Monthly billing submissions – ensure all documentation is submitted on time for billing and invoices

Qualifications:

Bachelor's degree holderExperience of working with a Sales team in technology / data servicesStrong administrative and organizational skills.Several years of software or data industry and application knowledge.Knowledge of the insurance industry would be an advantage.Excellent communication and interpersonal skills.Ability to effectively identify and communicate technical product requirements.Innovative, proactive and intuitive in assessment of customer needs and requirements.Excellent customer service skills.Ability to multitask, with a strong attention to detailExperience with Siebel SFA tools and adept with Excel, Word etc'

Additional for internal applicants:

Must be in current role for 1 yearMust not have received any Disciplinary Action within the past 12 monthsMust not have any Attendance and Punctuality issues in the past 12 monthMust have a Successful or above rating in the last Enabling Performance cycle

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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