Welcome page Returning Candidate? Log back in! Sales & Customer Service Associate Job Locations US-IL-Rockford Job ID 2025-232113 Category Sales Customer Service and Support Location : Address 6241 E. State Street Location : Postal Code 61108 Overview

Where Better Careers Begin!
Massage Envy Rockford, 6241 E State St, Rockford, IL  61108 | In Forest Plaza, next to Marshalls

Do you have a passion for helping others? At the Massage Envy Rockford franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

 

Competitive pay Average of $18.50/ hour including bonuses and commissionsEmployer-paid healthcare including medical, dental and vision plansMatching 401(k)Paid time offEmployee referral bonus programEmployee Assistance ProgramA flexible schedule for a better work/life balanceIn-depth product and service trainingA free massage, skincare or stretch service each month40% off all retail products for personal use

Qualified Candidates:

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)Are critical thinkers with excellent math and computer skills and the ability to multitaskHave great people skills and can establish positive relationships with guestsAre sales professionals who have a passion for helping people

 

Hours Needed: Monday 3:45 - 9:30 pmWednesday:  8:45 am  - 4:00 pmThursday:  8:45 am - 4:00 pmFriday:  10:00 am - 5:30 pmSaturday 8:45 am - 4 pmWe offer a set schedule so that you always know when we need you to work

Day-to-Day:

Provide outstanding customer service and help everyone feel valued and understoodPromote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendationsSupport clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questionsHelp grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

Trained leadership that is invested in YOUR successAward programs (like Sales Associate of the Year)A caring community that strives to celebrate individuality and share knowledge

 

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

 

 

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary Average of $18.50 per hours including bonus and commissions Job ID 2025-232113 Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs

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