At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The NICE CX Sales Development Internship presents an exciting opportunity for individuals eager to delve into the realm of generating new business prospects. As a Sales Development Intern, you'll gain valuable insights into employing professional sales techniques to explore the organizational dynamics, industry landscapes, and pertinent details of prospective clients. Your role involves meticulously inputting this gathered data into our database, empowering us to effectively engage with target companies. Join us in this journey as we work together to unlock new avenues of growth and success for our sales team.

How will you make an impact?  

Generate new business opportunities through lead follow-up and prospecting of potential customers in the assigned territory. Make calls from provided customer lists as well as maximizing efforts from inbound opportunities. Participate in other lead generation campaigns as defined by management. Effectively and efficiently log leads and sales interactions in the NICE CX contact management software tools. Meet or exceed Lead Development quotas as defined by management. Maintain comprehensive knowledge of current and future NICE CX products and services offered. Interact as necessary with assigned territory sales team. Attend meetings and trainings as required.

Have you got what it takes?

Junior or Senior in a Marketing, Business Management, or related program. Coursework or experience relating to: marketing, communications, business management. Previous experience with customer service.

You will have an advantage if you also have:

This is a full time internship position.  Ideal candidates should be available to work 40 hours per week.

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 3 days working from the office and 2 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.