In general, the Sales Development Representatives creates and secures qualified business opportunities to generate new revenue (POS), and help manage, protect, and grow revenue to existing customers within the assigned territory in accordance with approved sales management guidelines. Accountabilities: + Collects payment primarily from accounts with 1-31 outstanding balance and those that are about to shut off due to non-payment and persuade to enroll in Autopay + Works closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities in accordance with approved sales management guidelines. + Prospects for new business and upsell opportunities through a high volume of cold calling and following up with prospects as previously identified. + Identifies qualified prospects and navigate company structures to identify key decision makers and influencers + Engages with Sales Team to identify targets for research for prospects – by type/size of company, job titles, departments etc. + Researches using internal and external Tools – LinkedIn, Zoominfo, Google, Avvo, Findlawyers.com, etc. + Cross-reference information gathered to assess accuracy and relevance + Keeps accurate records in Salesforce and build client profiles by updating client information and managing sensitive client and prospect data + Learns, understands, and applies the LexisNexis value proposition and our world-class business processes + Leads continuous improvement projects to target efficiency (or productivity) and revenue-generating + Assists simple billing concerns of clients and partner sales rep + Masters all phases of our training and development program + Other duties as assigned Qualifications + Strong time management, prioritization, communication, comprehension, and critical-thinking skills + Keen to details with the ability to follow defined processes and resilient + Ability to work independently and a team player + Experience in corporate retention and new business sales + Experience in heavy cold calling volume (50-100 outbound & inbound calls/day) + 1-3 years of inside sales experience (an advantage) + At least 1 year of Lead Generation and prospecting experience + Bachelor's degree preferred or equivalent experience Additional for internal applicants: + Must be in current role for 1 year + Must not have received any Disciplinary Action within the past 12 months + Must not have any Attendance and Punctuality issues in the past 12 month + Must have a Successful or above rating in the last Enabling Performance cycle LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.