Ann Arbor, Michigan, USA
4 days ago
Sales Development Representative

About the Role

As a Sales Development Representative (SDR) at Thomson Reuters you will generate qualified leads by prospecting for business opportunities within new and existing clients. The SDR will also be responsible for cultivating and nurturing prospects to move them from unidentified leads to scored leads with an appointment to talk with an Account Executive. The SDR utilizes outbound phone calls, email, video and social media to reach decision makers within predefined targets; develops ongoing relationships with contacts by providing value to the contact in every interaction, demonstrates a high level of product competency and oral and written communication.

We provide generous employee benefits, which include paid vacation/sick time annually, comprehensive health/vision/dental plan options, retirement savings with company match, education assistance, health &wellness incentives, etc.

Thomson Reuters is also consistently recognized as a ‘Top Employer to Work For’ across a broad range of categories, such as Work-Life Balance, Diversity & Inclusion, Opportunities for Women, Culture, Volunteerism.

Note: This is an inside sales *hybrid role (*mix of working 2 days 'in-office' and 3 days from home/remote each week) that can be based in any of these corporate Hub office locations: Ann Arbor, Minneapolis/St. Paul, Dallas/Carrollton.

Make outbound phone calls to customers and prospects to set appointments for sales teams.

Identify, generate and qualify new sales leads through customer analytics, predictive marketing processes, and existing customers.

Explain the benefits of Thomson Reuters products and services to potential clients in a concise manner that creates further product curiosity.

Prospect new customers and leads assigned as part of a pooled resource group.

Understand specific customer archetypes and needs which are most prevalent within the subsegment and territory.

Prospect identification, acquisition of contact data.

Run sales campaigns including creating sequenced email & video campaigns to create new sales opportunities.

Utilize social media platforms to connect and further score potential leads.

Provide a feedback loop to Marketing on effectiveness of demand generation campaigns.

Provide a feedback loop to Value Proposition on effectiveness of persona and product packaging.

Use an automated and insight-driven Salesforce workflow to progress deals.

Pilot new sales enablement tools.

Track qualifying data in CRM to properly score leads.

Key goals include volume of pipeline generated, number of appointments set, value of total pipeline created, total revenue of deals closed from appointments set, lead to response time.


About You
You may be a fit for the role if you have/are:

One or more years of B2B or B2C inside sales experience

Outbound prospecting experience, successfully generating new business

An ability to tell a story with enthusiasm, communicate and influence others over phone, email, video

Strong time management/organization skills

Proficient with Microsoft Office, sales automation, CRM (customer relationship management) and/or web-based software programs

Goal oriented, driven to succeed

Technical aptitude for learning products, solving problems and relating to people

Collaborative/Team player

High School diploma or equivalent required, 4-year degree (BA, BS) preferred

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What’s in it For You?
At Thomson Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance; company-wide Mental Health Days Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: Eagan, MN; Ann Arbor, MI; Richmond, VA; Rochester, NY. The target total cash compensation range for the role in any of those locations is $73,900 - $137,200. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.


Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

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