Job Title: Sales Director (BPO) Job Description The Sales Executive is a “sales hunter” whose primary function role is to accelerate new revenue growth to achieve sales quota, by actively building relationships and prospecting among key industry executives. Main Responsibilities: + Build strategic networks and business relationships that develop a strong pipeline of qualified sales opportunities + Work within established budget to develop effective business relationships with industry contacts. + Establish strong relationships with key client stakeholders at both senior and mid-management levels + Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies + Understand the competitive landscape and market trends + Understand and effectively communicate the company's value prop, tech, process and current partnerships + Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results + Maintain sales volume by keeping current with supply and demand, changing trends, economic indicators and competitors + Establish and adjust selling prices by monitoring costs, competition and supply and demand + Complete national sales operational requirements by scheduling and assigning employees; following up on work results + Maintain sales staff by recruiting, selecting, orienting and training employees based on Concentrix Culture. As well as counseling and disciplining employees; planning, monitoring and appraising job results + Contribute to team effort by accomplishing related results as needed + Competent with Microsoft Office Suite, Salesforce.com and ComScore + Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture + Ability to identify and solve client issues strategically + Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences + Work with the Sales, Account Management and Operations, teams to implement targeted sales strategy + Generate and maintain accurate Account and Opportunity plans + Work with internal teams on behalf of clients to ensure the highest level of customer service + Interface with technical support internally to resolve issues that directly impact partners + Manage and implement the sales forecasting, planning and buyer driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organization + Work collaboratively with the sales and marketing teams and fosters a culture of continuous process improvement + Drive the successful implementation and adoption of the sales and marketing automation platforms + Reporting and analytics + Ensure reports and other internal intelligence and insight is provided to the sales and marketing organization + Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Age + Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales + Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality + Database management + Monitor the quality of marketing and sales information and define data improvement programs + Generating and submitting RFPs and related sales documents, collaborating with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads. + ​Working in synergy with Operations Head to leverage the Account Management Strategy + Define and execute appropriate sales strategies; business development, marketing and sales support programs to maximize sales and profitability Requirements: - Previous experience in similar roles (BPO Industry) - Excellent communication skills in English language Location: MEX Ciudad de Mexico Insurgentes Sur Language Requirements: English Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**