Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.The ISP Sales Director role will work Tier 2, Tier 3 and Tier 4 ISPs in the US and be focused on both new business and securing renewals, work on RFP’s, prepare demos and assist in developing relationships with ISP customers.  With an understanding of the telecom landscape, the Sales Director will assist in penetrating new customers as well as deepen working relationships across technical and procurement organizations at existing customers.
Expectations for SuccessResponsible for sales activities with both new prospects and existing Ookla clientsAct as client’s primary point for contract renewals and negotiationsDemonstrate product offerings and value proposition to customers via web or in-person meetingsActively develop and grow relationships across your customer’s business and technical organizationsEducate and support our clients to ensure optimum utilization of our product suiteProvide sales support to a customer base that consists mostly of seasoned technical, engineers, marketing, legal and procurement staff.Engage with Director and Senior executives in support of their business needsPartner internally with the technical account management team and sales directors to periodically review account health and identify opportunities for future growth within your accountsChampion and advocate for customer requirements within Ookla by being the customer’s voice internally.Continually develop your own knowledge and application of new technologies to support and enable growth of our customers.RequirementsThe heading says “requirements” but we’re looking for the right person not the exact list. If your life experience prepares you for similar challenges, we’d like to hear from you.Ability to travel domestically to support client engagementsExperience in the Telecommunications market (fixed and/or mobile networks, access) At least 2 years experience in a Sales or Business Development role, ideally working with ISPs. Strong verbal and written communications skills, able to effectively communicate across all levels of internal and client organizations within diverse global marketsStrategic account planning and execution skillsExperience working in SalesforceResponsible, able to manage time effectively and work efficiently, both with and without direct supervisionExperience with negotiation of sales contracts with a consultative sales approachAbility to manage multiple competing prioritiesExperience with crowdsourcing, benchmarking  or customer experience management is a plus