Position Overview + Managing the shared inbox within the team + Responding to any queries that come in from the sort of wider sales teams into their updating and maintaining the users on all our key platforms, removing and adding users from the key platforms. + Developing process documents for sales teams and how they get access to these systems. + Setting and updated accounts in the system or + Usage reporting across platform and tracking in terms of usage + Basic data analysis in current trend + Provide support in running program and project management, scheduling necessary appointments or meetings + Support Sales Operations Manager Day to Day Tasks and Deliverables + Working closely with the Digital Content Specialist and Sales Enablement Manager, update the users on Enablement platforms made available to Data Services sales professionals dependent on brand + Support all users with their use of sales enablement tools such as Gong (Highspot; LinkedIn; SalesNavigator)– providing support and training where needed and answering ad-hoc questions from Sales + Support key metrics tracking for the Sales Enablement and Sales Performance + Conduct usage reporting and impact analysis to ensure our sales enablement systems deliver ROI + Responding to email inquiries for access and license allocation/removal Skills and Behaviors + Bachelor’s degree holder + 2 years+ experience in a sales or sales administration role + Strong technical and systems expertise, to provide internal customers from the sales organisation with effective support for all enablement systems + Data analytics skills in order to interpret usage data from the Data Services Enablement Platforms and identify trends + Strong communication skills, which will be crucial in working across the Sales Performance Team and wider organisation and on occasion will involve delivering training and guidance to users + Proven ability to build strong working relationships with Sales, Sales Operations, Marketing plus Technology teams + Ability to think broadly across the enterprise, beyond your area of immediate responsibility, with the courage to think differently and to constantly strive to improve how we work + Confident, curious and courageous Additional for internal applicants: + Must be in current role for 1 year + Must not have received any Disciplinary Action within the past 12 months + Must not have any Attendance and Punctuality issues in the past 12 month + Must have a Successful or above rating in the last Enabling Performance cycle LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.