DC, USA
49 days ago
Sales Engineer
Company Description: Where Technology Meets Trust Hirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-driven security solutions. Our mission is to empower a secure, connected world through digital innovation. Trusted worldwide by an elite group of partners and innovative customers across diverse vertical markets—ranging from airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations—we secure the people and places that underpin our daily lives. With a strong international presence and a commitment to technological advancement, we are at the forefront of shaping the future with cutting-edge innovation. At Hirsch, every individual and action holds significance. We believe that our success lies in having the best people in exciting, aligned, and empowered roles with clear missions, goals, and measurable outcomes. Hirsch Values: Authenticity, Innovation, and Trust in Technology Authenticity: We use clear language to make technology accessible to everyone, from experts to beginners. We are straightforward and easy to understand. Innovation: We inspire others to think, engage, and create by telling stories that highlight our role as technology futurists. We build for today's world while anticipating tomorrow's needs. Trust: With over 43 years of industry experience, we are a global leader in physical security and digital identity solutions. We are accessible and audience-focused. Job Summary: The Sales Systems Engineer works alongside the Regional Sales Manager, other sales engineers, technicians and Product Managers to accelerate the sales cycle for all Identiv products. Primary responsibilities include representing all technical aspects of how the Identiv solutions solve specific customer problems. Major job functions include product demonstrations, on site customer presentations, assessing and documenting business and technical use cases, technical proof of concepts, RFI/RFP responses, and preparing technical proposals. Responsibilities: · Support the Identiv Enterprise Sales and Channel teams in selling Identiv's solutions and related services to prospective and existing clients establishing alignment and close collaboration with inside sales, sales management, product management, professional services, and partners · Present & promote the technical benefits of Identiv Technologies and Solutions both within Identiv and to regional markets (events, partners & end-customers) · Engage in the qualification process of customer / partner leads and opportunities. Once deals are qualified, and building on prior information discovery sessions, conduct on-site scoping sessions with C-level executives and their direct reports to identify and recommend implementation scope, including phasing and pricing · Participate in strategic account planning sessions, territory reviews, and deal specific account strategy calls to identify how Sales Engineering can increase Identiv's competitive position by being a differentiator in the sales cycle · Provide strategic technical assessment and detail in response to RFP / RFI requests from qualified opportunities · Motivate and ensure the technical readiness of partners working with sales & marketing, ensure the currency of our partner's capability to sell and support Identiv · Plan and oversee pre-sales technical evaluation and experience · Provide technical support on-site, as well as via telephone, and electronic media During the pre-Sales Phase · Gather & provide market intelligence together with partner/customer feedback to the Product Marketing & Management teams Requirements · Minimum 2 years of technical experience with Physical Access Control Systems and related hardware/devices · Identiv or Hirsch product line knowledge · Experience as a Sales Engineer or equivalent role · B.S. Degree in Computer Science, Information or a related technical discipline or equivalent work experience · MCSE/MCITP, CCNA, Security+, Network+ preferred. Will consider related field (or equivalent) experience · Working knowledge of the following systems: Windows Server 2008 and 2012, Windows 7, SQL Server 2005, 2008, and 2012 · Expertise in Identity Management, PKI and Smartcard technologies · Working knowledge of Active Directory, Group Policy, DHCP, DNS, IIS. (Architecture, design, disaster recovery and troubleshooting.) · Superior problem-solving and troubleshooting skills at the System Engineer level · Exceptional customer service, overall communication, and technical writing skills · Ability to communicate and work with other internal departments · Ability to work independently with minimal management supervision and as part of the team · Demonstrated aptitude for providing exceptional customer service in politically charged environments · Ability to enhance the technical expertise of peers via the development of system training, mentoring of new hires, and team content development · Ability to apply technology to improve existing products and systems at customers and for internal use · Ability to actively participate in team support by proposing and implementing solutions · Experience in sales of IT-Infrastructure devices and solutions · Previous experience with Government agencies highly desired · Previous experience traveling for work is greatly desired · 70% travel required Benefits Pay & Perks: At Hirsch, we prioritize pay fairness. Your base salary plays a vital role in our comprehensive compensation structure, and it is established within a specific range. This structure allows for advancement as you gain experience and evolve in your role. Your salary and compensation will be determined based on various factors, including your geographical location, skill set, educational background, and work experience. In the spirit of openness regarding compensation, the base salary for this position is $130,000 and the OTE is $160,000 - $170,000. The total compensation package includes{{:}} • Competitive Base Pay • Fidelity 401(k) + Company Match • 11 Company Paid Holidays • Discretionary Unlimited Paid Time Off • Medical, Dental, & Vision Insurance • FSA/HSA • Fun Employee and Family Events • Employee Wellness Program • Supplemental Life Insurance, AD&D Insurance, and Dependent Care plans • A range of discounted products and free services Hirsch encourages candidates who believe they might be overqualified or outside the expected range to apply, as some positions allow room for up leveling for an extraordinary candidate. We prioritize hiring the most qualified individuals, and in keeping with our commitment to both our employees and customers, employment offers are subject to the outcome of a confidential pre-employment background check. Equal Opportunity Employer Hirsch is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We value diversity and inclusivity and believe that a diverse workforce enriches our company culture and enhances our ability to serve our customers and clients effectively. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the positions available. We strive to create a work environment that promotes fairness, respect, and equal opportunities for all employees. Hirsch does not tolerate any form of discrimination or harassment and is committed to maintaining a workplace free from such behavior. If you require any reasonable accommodation, please inform our HR department, and we will make every effort to accommodate your needs. As an equal opportunity employer, we are dedicated to the principles of affirmative action and take proactive measures to ensure equal opportunity in employment. We are proud of our diverse workforce and remain committed to fostering an inclusive environment that celebrates the unique perspectives and talents of everyone.
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