Role Summary:
As a Sales Engineer, you will be responsible for maintaining and developing relationships with key customers and trade organizations. You will play a critical role in understanding and solidifying purchase agreements, customer alliances, and market trends. Additionally, you will gain a deep understanding of Flowserve operations to enhance selling effectiveness and coordinate sales efforts with internal teams and third-party channel partners. This position is based in Balikpapan, and relocation is required for candidates residing outside of Balikpapan.

Responsibilities:

Drive bookings to meet or exceed assigned sales targets.

Maintain regular, strategic communication with key customers within your designated area.

Develop and implement marketing plans aligned with regional sales objectives.

Act as the primary contact for customers, ensuring all business dealings are managed effectively, including proposals, deliveries, repairs, quality concerns, and warranty claims.

Educate customers on product quality, features, and applications using the company's marketing materials.

Collaborate with application engineers, customer service, and manufacturing teams to meet customer needs.

Maintain organized records, including reports, quotes, status updates, expenses, and forecasts.

Demonstrate financial acumen to support solution selling and discuss return on investment with customers.

Work independently and communicate effectively within a team environment.

Perform site visits, which may include physical activity such as walking large customer facilities, lifting up to 50 lbs, and using ladders or staircases in multi-story buildings.

Undertake other duties as assigned.

Requirements:

Bachelor's or Master's degree in a relevant field.

Relevant experience in sales engineering or a similar role.

Knowledge of the design and operational requirements of rotating pumps, mechanical seals, and related equipment.

Proficiency in Microsoft Office Suite, including Excel and PowerPoint.

Strong skills in product demonstrations, presentations, and business writing.

Experience in industries such as oil & gas, power, paper, and chemicals, with familiarity with API 610 Standard.

Ability to lead meetings, including setting agendas, facilitating discussions, and assigning follow-up actions.

Preferred Experience / Skills:

Training in sales techniques, negotiation, and business finance.

Strong verbal and written communication skills.

Project management experience is a plus.