Role Introduction

To partner with Account Managers to provide proactive sales and support to achieve the targets through the intelligent use of data enabling the achievement of revenue and the associated targets for the portfolio.

Key Responsibilities

Account Management

Support the Channel Distribution strategy for the Port / TerritoryProvide coverage and support for the Account Manager role as and when requiredService high value agents / Corporates as an exception as requiredKey contact for Travel Agencies (Trade & Corp) issuesManage and grow the customer base for the SME (Business Plus) programmeGrow the business by actively seeking new sales leads and customers in cooperation with CCD KRK (Call Centre) and Account Managers

Sales Support and Reporting

Supply the regional BIA team with market information from time to time in accordance with Cathay’s anti-trust policies and guidelines as requiredProduce ad-hoc reports, revenue statements and analysis on accounts and agents as required in a timely manner to flag any opportunities or trendsAssist with Corporate Fare Loading and pre-approved fare loadings (TO and VFR).Monitor CXagents.com (B2B site) at a regional levelProduce ad-hoc reports and analysis on SFA usage as required in a timely manner to flag any opportunities or trendsCreate and update B2B communication tools (flyers, FAQs, presentations, etc.)

General

Utilise Commercial Systems tools to run reports and conduct analysis for the Corporate and Trade Account ManagersWhere there is no local Cathay Marketing presence, occasional proof materials to ensure language, content and context in the local marketplace is appropriateAny other reasonable task as requested

E&A

Emergency and Accident and Crisis Response responsibilities as requiredRequirements

Academic Qualifications

Diploma or certificate (ideally in a relevant Sales, Marketing or Business field) is preferred

Knowledge, Skills, Training and Experience

A minimum of one years’ relevant experience within an Airline, Travel Agent or GDS roleGood knowledge and practice of Global Distribution System (GDS)Demonstrable commercial acumenExperience in, or knowledge of, the airline industry is a distinct advantageProven numeracy and analytical skillsKnowledge of Commercial Systems is preferredExcellent communication and interpersonal skillsAbility to work effectively within a team, fostering collaboration and contributing to shared goalsExcellent PC literacy in Word, Excel and PowerPointAbility to cover and progress into an Outdoor Sales roleAdaptive to and embraces constant changeAbility to speak, read and write German is highly desirable

All applicants must have the right to live and work in the UK

Apply now

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