Position Summary:

Inmar is seeking a motivated and detail-oriented Sales Account Representative to join our Remarketing team. This role involves managing the liquidation process by selling excess, discontinued, or customer-returned inventory. The ideal candidate will possess exceptional customer service skills, strong organizational skills, clear communication, has an enthusiasm for sales, and is a team player.

Primary Accountabilities:  

Influence (60%)

Develop and implement sales strategies to meet or surpass sales targets. Engage with customers to identify their needs and offer suitable inventory solutions. Present inventory in an accessible and appealing format, including detailed photos. Acquire comprehensive knowledge of all programs we offer, beyond just your primary focusCollaborate effectively with team members and management to ensure the successful execution of sales strategies. Contribute ideas during team meetings and work with other Inmar teams to achieve shared goalsExecute pricing strategies and promotional activities to boost sales. Ensure all sales transactions meet or exceed established price floors and maximize recoveryDeliver outstanding customer service by responding promptly to phone calls, texts, and emails. Address inquiries and guide customers through the purchasing process, ensuring follow-through from initiation to completionClearly articulate descriptions and pricing for each program. Offer payment options and set expectations for sales and pickup. Secure written acceptance of sale prices from buyers and resolve issues as needed. Maintain professionalism and responsiveness while adhering to Inmar’s policies

Operational (40%)

Create and submit order requests promptly. Provide shipping quotes during sales to secure additional revenue and offer another convenient service to your buyersAssist in overseeing inventory levels, including monitoring available inventory, aged products, and less desirable itemsAddress and resolve customer complaints and issues professionally and efficiently. Escalate complex problems to management as necessary. Develop strategies for selling challenging inventory while maximizing recoveryUse our CRM tool to re-engage inactive buyers and conduct initial calls with new prospects as assigned. Research and vet potential new buyers through online sources, social media, and AI to expand our buyer base

Required Qualifications:

Bachelor’s degree in business, marketing, or related field5-7 years’ sales experience in wholesale, retail, forward or reverse logistics, B2B, calling on leading manufacturers; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the positionProficiency working with Google Suite, including Google Drive and Microsoft SuiteEffectively employ both relational and functional sales techniques (identifying needs, presenting features and benefits, negotiating, closing) in a manner that builds a long-term relationshipAbility to quickly gain a working knowledge of Inmar products and services, sales and pricing processes and policiesDemonstrated flexibility in managing multiple prospects and responsibilities Consistent focus on results and meeting sales objectives with deadline pressuresAbility to write/create a detailed and professional business correspondence, reports, and presentative materialsSelf-motivated to work independently and with minimal direct supervision

Individual Competencies:

Integrity:  Gains the trust of others by taking responsibility for own actions and telling the truth. Follows through on commitments and agreements; Respects confidentiality; Maintains confidentiality regardless of pressure from others.Personal Credibility:  Demonstrates concern that one be perceived as responsible, reliable, and trustworthy.Teamwork:  Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.Adaptable:  Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.Collaboration: Works collaboratively with others to achieve group goals and objectives.Effective Execution: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

While performing the duties of this job, the associate is: 

Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.(Occasionally Frequently or Regularly) required to stand, kneel or stoop, and lift and/or move up to 10 pounds.Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.(Occasionally Frequently or Regularly) required to remain in a stationary position.Occasionally: Job requires this activity up to 33% of the time
Frequently: Job requires this activity between 33% - 66% of the time
Regularly: Job requires this activity more than 66% of the time

As an Inmar Associate, you:

Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

Safety:

Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

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We are an Equal Opportunity Employer, including disability/vets.