Sales Executive - Egyptians Only
kempinski
Sales Executive - Egyptians Only
DescriptionSCOPE
Sales person managing Leisure, Corporate or Group accounts within the Sales & Marketing department and possibly working with local and international travel agents/ tour operators, conference-meeting-incentive organizers/DMC for individual and group bookings.
Responsible for managing their assigned group of agencies and following up to materialize the budgeted revenues of group & travel trade segments through existing clientele and key prospects.
Assisting to and cooperating with the Director of Sales / Director of Sales & Marketing in reaching the targeted goals as defined in the Sales & Marketing Plan.
OVERALL OBJECTIVES
The job of Sales Executive is executed satisfactorily when:\nThe Hotel achieves its Financial Objectives.\nThe Sales team that the person works with achieves their Revenue Objectives.\nThe person achieves their Personal Objectives.\nThe TTTT is carried out to the satisfaction of both Director of Sales / Director of Sales & Marketing and Sales Executive.\n
Key ResponsibilitiesMAIN RESPONSIBILITIES\nSolicit existing and potential customers and follow up established accounts on regular basis by phone, by correspondence or by personal contact.\nSet up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts from corporate commercial accounts. \nFollow up on lost business and bring information about them to the knowledge of the department superior.\nNegotiate with all customers and send out offers/contracts regarding individual and group business.\nFollow the sales and marketing results and propose corrective actions if needed.\nExplore industry related data, new developments in certain agencies’ structures, new assignments, industrial complexes, new business centers, new projects which all could be interest and benefit of the hotel and to distribute this information to their colleagues.\nEntertain decision makers of the Clients in the F & B outlets of the hotel and to take part in promotional activities with them.\nKeep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.) Also explore and compare FIT and Group traffic (who is accommodating guests in which hotel) amongst the competitors.\nBring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.\nWhen necessary, handle the group and individual reservation requests personally.\nMaintain the existence of an efficient customer database system (SFA) which will be capable of identifying report sales calls and other sales activities and carry out updating exercise in certain periods of time. \nUpdate customers with the latest developments in the hotel and informs hotel management of all changes in the customer profile. \nParticipate preparing the sales action plans, attending sales meetings, developing new ideas such as special packages, programs, promotional activities undertaken by sales department and/or F&B. \nTake part in sales training programs, trade fairs / shows, sales blitzes and fam trips assigned by the Director of Sales / Director of Sales & Marketing. \nKeep themselves updated with the latest developments in the hotel including all activities, promotions, rates of the Hotel and the other chain hotels. \nKeep department superiors informed of all changes in the customer profile.\nPrepare reports of each sales calls covering information about the company, their comments, requirements, complaints, of their customers etc.\nCover assigned accounts in a designated Segment or geographic area and visit them at least twice annually.\nOn weekly basis, prepare an activity report which will cover sales call reports, site inspections, fam trips, new agencies, meetings, entertainment and other functions they participated in during the week and presents to Sales Director.\nAccomplish any additional work assigned by Department head or Division head in the time frame required.\nCross selling other Kempinski Hotels in the Area and Globally.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and Expertise
NATIONALITY: Eligible for a working permit in country of hire.\nEDUCATION: University Degree or Hotel Apprenticeship.\nEXPERIENCE: Minimum one (1) year experience in a Sales position, preferably in a 4/5 star hotel.\nLANGUAGE: Ability to work and communicate in a multinational environment:\nLocal language – excellent oral and written skills (as applicable)\nEnglish – excellent oral and written skills\nAdditional language - beneficial\n\nCOMPETENCIES: To fill this position the candidate must have:\nPlanning/organisation\nAdaptability\nFlexibility\nInitiative\nNegotiation skills\nSelling skills\nKnowledge of food production and service procedures\n\nTECHNICAL COMPETENCIES: Computer literacy adapted to the field of Sales:\nStrong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)\nMicros Fidelio Opera and Sales & Catering \n\nINDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:\nPeople oriented\nPassionate for European luxury\nEntrepreneurial\nStraightforward\nInteger\nPatient & friendly\nTeam player\nOpen to new ideas and visions\nFlexible\nCan-do attitude at all times\n\nOTHER SKILLS: Depending on region and property.\n
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Application Deadline: 1 April 2025
Department: Sales & Marketing
Employment Type: Permanent - Full Time
Location: Egypt - Cairo
Compensation: ج.م0 / month
DescriptionSCOPE
Sales person managing Leisure, Corporate or Group accounts within the Sales & Marketing department and possibly working with local and international travel agents/ tour operators, conference-meeting-incentive organizers/DMC for individual and group bookings.
Responsible for managing their assigned group of agencies and following up to materialize the budgeted revenues of group & travel trade segments through existing clientele and key prospects.
Assisting to and cooperating with the Director of Sales / Director of Sales & Marketing in reaching the targeted goals as defined in the Sales & Marketing Plan.
OVERALL OBJECTIVES
The job of Sales Executive is executed satisfactorily when:\nThe Hotel achieves its Financial Objectives.\nThe Sales team that the person works with achieves their Revenue Objectives.\nThe person achieves their Personal Objectives.\nThe TTTT is carried out to the satisfaction of both Director of Sales / Director of Sales & Marketing and Sales Executive.\n
Key ResponsibilitiesMAIN RESPONSIBILITIES\nSolicit existing and potential customers and follow up established accounts on regular basis by phone, by correspondence or by personal contact.\nSet up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts from corporate commercial accounts. \nFollow up on lost business and bring information about them to the knowledge of the department superior.\nNegotiate with all customers and send out offers/contracts regarding individual and group business.\nFollow the sales and marketing results and propose corrective actions if needed.\nExplore industry related data, new developments in certain agencies’ structures, new assignments, industrial complexes, new business centers, new projects which all could be interest and benefit of the hotel and to distribute this information to their colleagues.\nEntertain decision makers of the Clients in the F & B outlets of the hotel and to take part in promotional activities with them.\nKeep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.) Also explore and compare FIT and Group traffic (who is accommodating guests in which hotel) amongst the competitors.\nBring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.\nWhen necessary, handle the group and individual reservation requests personally.\nMaintain the existence of an efficient customer database system (SFA) which will be capable of identifying report sales calls and other sales activities and carry out updating exercise in certain periods of time. \nUpdate customers with the latest developments in the hotel and informs hotel management of all changes in the customer profile. \nParticipate preparing the sales action plans, attending sales meetings, developing new ideas such as special packages, programs, promotional activities undertaken by sales department and/or F&B. \nTake part in sales training programs, trade fairs / shows, sales blitzes and fam trips assigned by the Director of Sales / Director of Sales & Marketing. \nKeep themselves updated with the latest developments in the hotel including all activities, promotions, rates of the Hotel and the other chain hotels. \nKeep department superiors informed of all changes in the customer profile.\nPrepare reports of each sales calls covering information about the company, their comments, requirements, complaints, of their customers etc.\nCover assigned accounts in a designated Segment or geographic area and visit them at least twice annually.\nOn weekly basis, prepare an activity report which will cover sales call reports, site inspections, fam trips, new agencies, meetings, entertainment and other functions they participated in during the week and presents to Sales Director.\nAccomplish any additional work assigned by Department head or Division head in the time frame required.\nCross selling other Kempinski Hotels in the Area and Globally.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and Expertise
NATIONALITY: Eligible for a working permit in country of hire.\nEDUCATION: University Degree or Hotel Apprenticeship.\nEXPERIENCE: Minimum one (1) year experience in a Sales position, preferably in a 4/5 star hotel.\nLANGUAGE: Ability to work and communicate in a multinational environment:\nLocal language – excellent oral and written skills (as applicable)\nEnglish – excellent oral and written skills\nAdditional language - beneficial\n\nCOMPETENCIES: To fill this position the candidate must have:\nPlanning/organisation\nAdaptability\nFlexibility\nInitiative\nNegotiation skills\nSelling skills\nKnowledge of food production and service procedures\n\nTECHNICAL COMPETENCIES: Computer literacy adapted to the field of Sales:\nStrong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)\nMicros Fidelio Opera and Sales & Catering \n\nINDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:\nPeople oriented\nPassionate for European luxury\nEntrepreneurial\nStraightforward\nInteger\nPatient & friendly\nTeam player\nOpen to new ideas and visions\nFlexible\nCan-do attitude at all times\n\nOTHER SKILLS: Depending on region and property.\n
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