Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Description: Salesforce Testing – Senior Associate

Position Overview

We are seeking an experienced Salesforce Testing Senior Associate with expertise in testing Salesforce applications. The ideal candidate will possess strong technical skills in creating and executing both manual and automated test scripts tailored to client requirements. This role involves end-to-end responsibilities, including test design, configuration, execution, data creation, proof of concept, user training material development, and support for testing milestones.

Key Responsibilities

Designing Test Plans and Test Cases based on the requirements and project needs.Taking care of the project's testware (test cases, defects, testing checklists and other related artifacts).Good understanding of Salesforce CRM Application Modules & Processes and Salesforce SecurityCooperating with analysts, developers and product owners from all over the world.Being a game changer by finding any possible improvements to Test Process or even Tested Software.Develop use and test cases to test the implementation of Salesforce CRM , and take part in the execution of such test cases;Candidate should have good knowledge and hands-on on Salesforce Platform, Sales Cloud, Service CloudCandidates should be open to work in shiftsCandidate should have good communication skills and be a quick learnerPractical knowledge of preparing/ designing, conducting and documenting tests.Candidate with Automation skill is plusGood understanding of Waterfall and/or Agile Project Management methodologies.Related education or equivalent relevant work experience.Skilled in documentation with Microsoft Office (Word, Excel, PowerPoint, Project)Ensure compliance with Agile methodologies and DevOps practices during the testing lifecycle.Utilize test management tools (e.g., JIRA, Solution Manager, Zephyr, qTest) for efficient tracking and reporting.Collaborate within large-scale Salesforce implementation projects across multiple geographies.Analyze bugs, perform root cause analysis, and document results to ensure continuous improvement.

Required Qualifications

Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field.Overall 5-7  years of Experience in Testing of Salesforce CRM - Business Applications.Minimum 4 years of experience in Salesforce Functional Testing.

Experience:

Experience in  end-to-end testing of Salesforce Solutions, including configuration and Customization (APEX classes, Triggers, Visualforce pages, Lightning Web components, etc.)Experience in execution of test cases using Salesforce testing tools and frameworks. Inbound and Outbound Integrations ( Mulesoft or any 3rd Party Integrations )Participated in daily scrum meetings, analyze assigned user stories, identify/resolve gaps in functional user stories/business requirementsExperience with Quality Assurance practices and tools and Experience in Agile projectsGood understanding of Salesforce CRM Application Modules & Processes and Salesforce SecurityWorking experience in different Salesforce Clouds specially Sales, Service and Customer Experience CloudExperience of difference types of testing – Functional, UI/UX, RegressionUnderstanding of Salesforce, SFDC Architecture & concepts is required.Experience testing Salesforce platform is required.Experience in Web Services Testing is preferred (but not mandatory).Ability to understand and create test plans from specifications or verbal communications.Strong communication skills are required (oral and written)Candidate with Automation skill is plus

Certification:

Salesforce AdminAny Other SF Dev Certification

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Acceptance Testing, Acceptance Testing, Accepting Feedback, Active Listening, Analytical Thinking, Automated Testing, Automation Testing, Communication, Creativity, Data Model Testing, Debugging, Defect Management, Documentation Testing, Embracing Change, Emotional Regulation, Empathy, Fault Analysis, Functional Testing, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Testing, Problem Diagnosis, Programming Languages {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date