Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.

Compensation

The compensation target range for this role is:

Job Summary

The Sales Lead is motivated and positive. They drive sales by assisting customers with their buying experience. Must be a go-getter with an aptitude for persuasive communication and a drive to succeed. Will interface with our customers, and contributing to the overall success and profitability of the store. As a high performing associate, they participate in opening and closing the showroom, but their biggest attribute is they are the strongest sales associate on the team and eager to help other sales associates become amazing. They should embrace the desire to help others get better. 

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Greet customers upon entrance 

Check on purchase orders for customers 

Assess customer needs and wants; answer customer questions and concerns 

Provide appropriate product recommendations by understanding the Purple products and history 

Ensure merchandise is in-stock and displayed on shelves in a presentable manner 

Use point of sale (POS) system to conduct purchase transactions 

Process merchandise returns 

Assist in product inventory procedures 

Cross-sell and upsell products 

Memorize in-store promotions and special offers in order to communicate to customers 

Build lasting relationships with customers 

Team up with co-workers to ensure customer satisfaction 

Educate customers on new arrivals and future product arrivals 

Follow opening and closing procedures 

Find innovative ways to improve sales and boost revenue 

Lead the showroom in absence of Manager or Assistant Manager 

EDUCATION/EXPERIENCE REQUIREMENTS 

High school diploma or equivalent required

2+ years of experience working in a retail environment 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS  

Have working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint 

Excellent interpersonal communication capabilities 

Customer service-oriented attitude 

Ability to stay organized and manage time effectively 

Basic math skills 

Familiarity with POS system a plus 

Familiarity with inventory procedures a plus 

Friendly, approachable personality 

Ability to perform and sell in a retail environment 

Enthusiasm and a positive attitude  

Available to work some weekends, nights, and holidays 

Bilingual in English and Spanish is a plus 

PHYSICAL REQUIREMENTS  

Physical Activities may occasionally include:  

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like

Moving self in different positions to accomplish tasks in various environments

Communicating with others to exchange information

Physical Activities may constantly include:  

Remaining in a stationary position, often standing for prolonged periods

Moving about to accomplish tasks or moving from one worksite to another

Adjusting or moving objects up to 50 pounds in all directions; In outlet or Hub locations the requirement is 80+ pounds 

Repeating motions that may include the wrists, hands and/or fingers

Operating machinery and/or power tools, depending on position

Depending on position may include operating motor vehicles or heavy equipment

Assessing the accuracy, neatness and thoroughness of the work assigned

Environmental Conditions may occasionally include:  

Low or high temperatures; or outdoor elements such as precipitation and wind

Environmental Conditions may constantly include:  

Noisy environments

Or hazardous conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with a disability to perform the essential function. 

PURPLE PERKS

Earn a Mattress

Purple Swag

Amazing Purple Products

WHY WORK AT PURPLE?

Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.

Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.

Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment.