- Proficiency in English
- Team Leadership: Manage, mentor, and motivate the sales team to achieve and exceed individual and team sales targets.
- CRM Management: Oversee the use of CRM tools, ensuring accurate and up-to-date records of all customer interactions, sales activities, and pipeline progress.
- Performance Monitoring: Track and analyze team performance, ensuring alignment with sales goals and KPIs.
- Strategic Planning: Develop and implement sales strategies to achieve defined revenue and growth objectives.
- Customer Interaction: Monitor customer communication, ensuring professional and timely responses to inquiries, calls, and emails.
- Data Analysis: Analyze sales and customer data to identify trends, opportunities, and areas for improvement, and provide actionable insights to senior management.
- Reporting: Prepare and present regular sales reports, forecasts, and performance reviews.
- Process Optimization: Evaluate current sales processes and propose improvements to enhance efficiency and effectiveness.
- Collaboration: Work closely with the marketing team to align strategies, share insights.