Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.

Key Responsibilities

The Sales Manager plays a pivotal role in driving business results for a portfolio of assigned corporate customers with $3M in industry spend. Sales Managers maintain a comprehensive understanding of United’s business objectives, developing strategies and tactics to move those objectives forward with their assigned account portfolio. They will collaborate with internal and external partners to achieve these objectives. They skillfully understand United’s business and customer needs, effectively aligning products and services with appropriate customer opportunities using value proposition and strategic selling techniques

Drive Business Results Through Analysis and StrategyConsistently achieve or exceed individual, divisional, and commercial sales goals through development and execution of strategic account plans.Identify business opportunities by using customer insight reporting and conduct analysis to advise business decisions.Collaborate across internal departments and joint venture airlines partners to develop and implement customer focused strategies to improve sales/network potential with measurable results.Understand United’s Unique Product Offerings and B2B StrategyDemonstrate strong knowledge and understanding of United’s expanding slate of products, services, and distribution capabilities.Develop deep understanding of the customer’s business beyond travel program responsibilities. Expand knowledge of customer’s core business, industry performance and individual traveler profile to improve the partnership and drive loyalty to United.Continually embrace trends and technologies. Identify the potential impact on United and our customers to incorporate related sales strategies.Conduct sales and promotional programs that provide market impact. Attend and/or coordinates customer, industry and trade organization events/meetings serving as a brand ambassador and proven leader in travel buyer marketplace.Strategic Account and Deal ManagementEstablish a position as trusted advisor with customers. Broaden network across departments within the account’s organization through value proposition selling.Understand the role and level of influence across the account’s travel purchase ecosystem (Customer/Buyer, Travel Management Company, Individual Traveler).Develop, facilitate, and re-negotiate contracts according to the changing business environment ensuring mutual value received. Responsible for taking the lead on the delivery of United’s commitments.Create and deliver high-quality client-facing presentations, serving as key business partner with the goal of advancing the client partnership.Maintain CRM to reflect current and relevant account information including critical account information, account strategies, and tasks.

Note: This position provides a remote work arrangement for candidates residing within 50 miles of Chicago, IL. This position will also be required to travel up to 20% of the time.

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.

Key Responsibilities

The Sales Manager plays a pivotal role in driving business results for a portfolio of assigned corporate customers with $3M in industry spend. Sales Managers maintain a comprehensive understanding of United’s business objectives, developing strategies and tactics to move those objectives forward with their assigned account portfolio. They will collaborate with internal and external partners to achieve these objectives. They skillfully understand United’s business and customer needs, effectively aligning products and services with appropriate customer opportunities using value proposition and strategic selling techniques

Drive Business Results Through Analysis and StrategyConsistently achieve or exceed individual, divisional, and commercial sales goals through development and execution of strategic account plans.Identify business opportunities by using customer insight reporting and conduct analysis to advise business decisions.Collaborate across internal departments and joint venture airlines partners to develop and implement customer focused strategies to improve sales/network potential with measurable results.Understand United’s Unique Product Offerings and B2B StrategyDemonstrate strong knowledge and understanding of United’s expanding slate of products, services, and distribution capabilities.Develop deep understanding of the customer’s business beyond travel program responsibilities. Expand knowledge of customer’s core business, industry performance and individual traveler profile to improve the partnership and drive loyalty to United.Continually embrace trends and technologies. Identify the potential impact on United and our customers to incorporate related sales strategies.Conduct sales and promotional programs that provide market impact. Attend and/or coordinates customer, industry and trade organization events/meetings serving as a brand ambassador and proven leader in travel buyer marketplace.Strategic Account and Deal ManagementEstablish a position as trusted advisor with customers. Broaden network across departments within the account’s organization through value proposition selling.Understand the role and level of influence across the account’s travel purchase ecosystem (Customer/Buyer, Travel Management Company, Individual Traveler).Develop, facilitate, and re-negotiate contracts according to the changing business environment ensuring mutual value received. Responsible for taking the lead on the delivery of United’s commitments.Create and deliver high-quality client-facing presentations, serving as key business partner with the goal of advancing the client partnership.Maintain CRM to reflect current and relevant account information including critical account information, account strategies, and tasks.

Note: This position provides a remote work arrangement for candidates residing within 50 miles of Chicago, IL. This position will also be required to travel up to 20% of the time.

What’s needed to succeed (Minimum Qualifications): Bachelor’s degree or equivalent years of work experience3 years of equivalent experience with increasing levels of responsibility or 2 years of airline sales or travel industry experience Foundational understanding of airline sales or travel industry salesStrong business sense and financial competenceSuperb time management skills with prompt external/internal communication and follow through Enthusiastic and motivated with an entrepreneurial and productive approachProficiency in key business computer applications (ex. MS Excel/PowerPoint/Word and Salesforce)Travel within assigned territory with periodic travel to other destinations as required for internal and customer meetings Must be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):MBA or advanced degree3 years of account management experience in airline industry or travel industry (supplier, consultant, Travel Management Company, etc.)CTE/GLP

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

What’s needed to succeed (Minimum Qualifications): Bachelor’s degree or equivalent years of work experience3 years of equivalent experience with increasing levels of responsibility or 2 years of airline sales or travel industry experience Foundational understanding of airline sales or travel industry salesStrong business sense and financial competenceSuperb time management skills with prompt external/internal communication and follow through Enthusiastic and motivated with an entrepreneurial and productive approachProficiency in key business computer applications (ex. MS Excel/PowerPoint/Word and Salesforce)Travel within assigned territory with periodic travel to other destinations as required for internal and customer meetings Must be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):MBA or advanced degree3 years of account management experience in airline industry or travel industry (supplier, consultant, Travel Management Company, etc.)CTE/GLP

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.