**Additional Information** **Job Number** 25029605 **Job Category** Sales & Marketing **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20Abu%20Dhabi%2C%20Nation%20Tower%2C%20Corniche%2C%20Abu%20Dhabi%2C%20United%20Arab%20Emirates%2C%20United%20Arab%20Emirates%2C) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Start Your Journey With Us** From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition. Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, the discerning traveler and luminaries in the art of living. The hotel comprises of 283 fabulously appointed guest rooms including 55 suites, most of which have incredible views of both the Arabian Gulf and the city of Abu Dhabi, along with the breathtaking one of a kind Bridge suite between the two Nation Towers. The St. Regis is a part of the Marriott International, a constant growing and a leading global hospitality company, with more than 7,000 properties in 131 countries and territories. The core of the hotel are our staff whom we address as “Hosts” as they are the ultimate luxury ambassadors of our hotel, striving to provide exquisite stay to our guests and memorable experiences each day. Pursue your passion for a dynamic career and grow your expertise at the best address! We invite you to explore your career at The Abu Dhabi’s finest urban resort, The St. Regis Abu Dhabi. **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. + Manages a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum yield in line with budgetary objectives. + Overlooks the account management of the full corporate segment to ensure all opportunities are explored. + Maintains valid call objectives and relevant action plans for each key account/key prospect and ensures all follow up is executed in a timely manner. + Proactively prospecting new accounts and convert into ‘producing’ accounts. + Takes personal responsibility to ensure that standards are maintained and that available system tools are utilized to their full capacity. + Maintains up-to-date activity and rate information for each account. + Understands and is in a position to accurately hand over any group and events enquiries to Director of Groups and Events + Takes personal responsibility for understanding the Sales plan and the required budgetary guidelines of the Hotel and for enabling empowered decisions in all rate negotiations. + Actively participates in the annual budget planning process as a support for the Account Director and Director of Sales & Distribution while takes responsibility for the compilation of Special Corporate Pricing Tool, competitor rate and product information. + Must demonstrate high energy levels to motivate and inspire the team to focusing on providing consistently high levels of customer service. + Assists when needed in recruiting, directing, managing, training and coaching sales staff. + Follows process to communicate to relevant departments to ensure contracted corporate accounts are properly handled from reservations, confirmation to client to billing + Utilises booking/sales systems (Opera, SCPT, MarRFP, Travelclick, etc.) to their full capacity. + When required, involved in annual departmental budget and cost control initiatives. **CANDIDATE PROFILE** **Education and Experience** • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. **CORE WORK ACTIVITIES** **Building Successful Relationships that Generate Sales Opportunities** • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. **Managing Sales Activities** • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). **Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue** • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. **Providing Exceptional Customer Service** • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. \#LI-MA1 _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.