**DESCRIPTION** Leads, coaches, guides, advises, mentors, recruits, develops, and manages a team that drives sales for the biggest wireless brands in the industry by motivating a team of part-time and/or full-time Wireless Professionals/Specialists to achieve sales and business targets. Sales Managers are assigned a territory of two to five retail stores. Responsible for building and maintaining long-term trusting partnerships with store leadership and associates. Maintains current industry specific detailed technical knowledge. Forges synergy by maintaining effective business relationships at all levels with a team-based culture of inclusion. Uses rigid ethical considerations to guide decisions and act in accordance with Company vales. Exceptional skills in customer service, time management, self-confidence, flexibility, analysis, accountability, practicality, presentation, and communication. **RESPONSIBILITIES** + Drives sales by leading a team of high-performance sales representatives. + Coaches and trains the team to continuously improve sales performance. + Builds and maintains long-term trusting relationships with representatives, management/corporate support teams and the local Client team. + Evaluates, recommends, and implements all operational ‘best practices’ that support, promote, or enhance business direction, and desired outcomes. + Creates a culture of performance excellence that attracts and retains top talent. + Communicates via assigned methods (verbal, written, formal presentation) to management all assigned reports on region/territory and/or representative/team activities by assigned due dates. + Maintains awareness of all issues that arise from staff, client, or customers. + Follows through with action plans timely and consistently in collaboration with management and/or Human Resources within forty-eight (48) hours. + Educates representatives on all aspects of position assignments/service orders to effectively position client product and process success. + Ensures team meets productivity and performance requirements. Assists team to overcome challenges regarding reaching metrics and other performance issues. + Complies with contract budget. + Meets regularly with management and support services teams to ensure excellent customer service and to ensure that client/contract expectations are being met or exceeded. + Proactively recruits, interviews, and hires Wireless Professionals/Specialists. + Ensures that all candidates are screened and interviewed in a legal, professional. + manner and on a timely basis, maintaining staffing levels consistent with + contractual obligations. + Ensures position requisitions are accurate and provided on time per system and + Recruiting Department requirements. + Contacts all internal and external candidate leads received within twenty-four. + (24) hours and maintains applicant tracking system status compliance as + Provides detailed on-boarding, orientation, and termination information to + team members, in collaboration with management and Human Resources. + Ensures completion of on-boarding requirements within one (1) to four (4) days + of offer extension. + Ensures all new hire employment processes are completed accurately, timely, + legally, and in compliance with Company and/or client policies and + Follows up with representatives on late and/or missing data. + Accountable for ensuring that team members receive all necessary product and + technology training to achieve expected successful proficiency levels and/or + service order compliance. + Forges synergy by maintaining smooth, effective work relationships at all levels. + Promotes a winning, team-based culture of inclusion. + Aligns resources to accomplish all objectives. + Other duties as assigned to improve performance of self or others. **QUALIFICATIONS** Minimum Education and Work Experience + Bachelor’s degree or equivalent work experience in industry name required. + 2 years management experience in retail sales environment. + Excellent communication skill required. Knowledge, Skills, and Abilities + Proven Track record in multi-tasking, demand management, problem solving, organization, and prioritization skills. + Ability to drive results by leading others. Physical Requirements + Seeing + Listening + Carrying (15 – lbs) **ABOUT US** Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Retail **Position Type:** Full time **Business Unit:** Marketing **Salary Range:** $44,200.00 - $55,300.00 **Company:** Premium Retail Services, LLC **Req ID:** 2498