Job Description:

Job Purpose

The ecommerce sales officer is responsible for managing the online business (annual NSV and strategic targets within an assigned budget) and driving the growth of the assigned accounts, in line with the agreed company strategy.

Running the account team day to day across category management, customer service, & supply chain. The role is responsible for driving sales via the digital channel and building successful relationships internally with the appropriate teams.

Responsibilities

Full operational responsibility for the ecommerce account and implementation of the activity plan and managing sales plans and execution.

Implement, measure and monitor the performance of each account plan (NSV, ledger targets, invoice issues and payments, budget, case fill) taking decisive action to deliver sales revenue in line with plan.

Ensure national agreements are implemented and optimized as well as contribute to the development of sales and marketing programs designed to meet or exceed sales volume objectives for the online partner.

Customer Business Development through execution of category best practices and insights, and development of common strategic initiatives.

Develop retailer wise supply & execution strategies to build category relevance.

Drive activities & strategies that help market share gain for Mars

Develop customer engagement through initiatives like Joint Business Planning, Top 2 Top meetings etc.

Work closely with Customer Marketing Team to develop solutions around High class visibility elements on the ecommerce portals.

Optimize cost to serve and profitably manage account visibility investments, and design and execute activation programs

Closely work with Supply teams internally as well as on customer side to ensure best in class availability and fill rates for the account.

Be the key customer contact representing Mars in day-to-day inquiries as well as in key account negotiations.

Job Specifications/Qualifications

MBA with minimum 2 years experience

Must have exposure of at least two years in either Key Account Execution with E com or MT

Prior e-commerce experience preferred, either on the platform side or the brand side

Committed to self-development and can demonstrate a willingness to operate outside of his/her comfort zone with an entrepreneurial spirit.

Well organized, excellent time management, presentation and negotiation skills.

Business acumen and commercial awareness, analytical thinking.

Mobility required with 20% travel.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.