Sales Operations Analyst
Thermo Fisher Scientific
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Daily Sales Support on Orders•Support customer quote & inquiry•Coordinate for sales order related application, eg: order cancellation, goods return, credit request•Support special request, eg: sample, consumption, compensation.•Follow up with sales on overdue AR and BDR to ensure customer on time payment collection•Other sales order support if neededCustomer Maintenance Support•New customer application in system•Dealer DD and authorization application support•Customer pricing quote maintenanceNon-standard Contact Approval Coordination•Validate approvals and supporting documents for contract •Manage on-line contract approval application and follow up on chop•Other Support Jobs•Manage calls from AA Hotline •Support sales on commercial documents chop•Support COE project or process optimization activities if needed
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