Job Type:

Regular

Work Location:

Client Support Center - Southlake, TX 76092

Overview:

Retail Operations Coordinator with outstanding attention to detail needed for an immediate full-time position representing 2020 Companies and our strategic clients.

About the Job 

As a Retail Operations Coordinator, you would have a keen eye for detail within the sales operations department, as well as advanced administrative skills working within multiple systems. Your main responsibility would be ensuring excellent quality and appropriate quantity of work produced while supporting business growth as envisioned by 2020 Companies business needs, business goals, and company culture. This is a client and management-facing position, and professionalism is of the utmost importance.

Qualifications:

Advanced administrative skills

High-level Excel knowledge with V-lookup, formulas, and workbooks

Salesforce or similar CRM experience preferred

Data analysis experience is a PLUS!

Work within a team environment 

What's in it for you?

Competitive rate of $20.00 per hour, paid weekly

Work both in-person at an office in Southlake, TX, and remotely (after completion of training)

Weekly schedule allows for 2 -3 days in the office then 2 -3 days remote

Work-life balance with a hybrid work environment

Collaborate with a diverse team

Paid Time-Off

Eligible for 401K, medical and dental benefits

Office offers on-site fitness facility and food pavilion

About 2020 Companies

For nearly 25 years, 2020 Companies has been the premier outsourced sales and marketing agency in the US launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.

Job Description:

Effectively process assigned sales payrolls and client invoicesAccurately update information as requested by sales team in applicable reporting systemsWork closely with Business Development on new market/client launches to accurately establish required payroll and invoicing processesEffectively maintain and distribute reports as requested by sales teamAnalyze sales reports for accuracy and/or discrepancies prior to distributionCourteously receive incoming internal customer and field associates calls; determine appropriate resolution; escalate or submit for research when necessaryProvide excellent customer service by facilitating and/or providing informal training and feedback to internal customersMaintain customer confidentialityCompose verbal and/or written correspondence to internal and external customersPerform all other duties as assigned

Performance Measurements:

Partner with Operations Manager to ensure payroll invoicing and commissions are accurate and delivered weeklyPerform daily exception and weekly reconciliation reports and audit processes as required by the clientAccurately update field personnel information in a timely mannerEnsure reports generated/distributed are accurate and meet deadlineWork with the Operations Manager and other key account team partners to determine meaningful business metrics for the program and help build reporting around it to drive the businessProvide training and initiatives from process roll-outs and reportingRemain proactive in anticipating problems and work to resolve them quickly

Qualifications:

Bachelor Degree or at  least 3-years retail operations, finance, or logisticsExcellent interpersonal and customer service skills; must demonstrate initiative and follow up with customersAbility to create and modify spreadsheets via formulas, V-Look ups, pivot tables and other advanced Excel functionsAbility to maintain confidentialityExcellent prioritization, organizational and time management skills; paying close attention to detailDisplay good judgment and problem solvingExcellent verbal and written communication skillsAbility to work effectively in a team-oriented environmentIntermediate working knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.)

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.