As Sales Operations Leader, you will work with business leaders, sales leads, lead relationship managers and specialized subject matter experts across all segments/line of business as well as business functions such as Marketing. In enabling our One WTW Client model, a Sales Operations Leader acts as a key catalyst for sales enablement and focuses on Leadership strategy and go-to-market strategic support, Account planning, clients satisfaction, clients-at-risk, client segmentation and opportunity identification, Contact targeting and campaigns/leads management, Sales goal setting, sales training and development, and sales knowledge management, and Pipeline management, sales forecasting.

 

The Role

Enable and optimize the sales process, pipeline/scorecard and dashboard management in the assigned CRM system Follow up and track the implementation of the country market/sales plan, sales analysis, work with our Business Intelligence team to provide data support Enable sales training programs, support the Lead Relationship Managers (LRMs) on their sales activities, organize account planning sessions and track account plans, drive opportunity escalation, cross-LoB and industry-based initiatives amongst others. Collaborative engagement with various teams in the LoBs and marketing would be critical for success. Enable the management of our key and cross-LoB priority accounts Go-to expert in leveraging data and insights to drive sales-oriented decisions Key lever in the execution of our One WTW Client Model Facilitate the use of the various Dashboards as an important tool in pipeline management Drive sales enablement in the form of recognition programs, client outreach initiatives, sales training,
sharing of success stories across the region, driving the leads follow-up process and harnessing Marketing campaign analytics for our businesses As part of the Asia Pacific team, sales operations leaders would also have opportunities to champion regional initiatives and priorities. 
 

The Requirements

Ambitious individual who enjoys strategizing, planning and executing initiativesComfortable with complex projectsMotivated by a fast-paced environment, having the opportunity to develop senior relationships and accelerate the sales of WTW.Proficient Microsoft Office skills, including Excel and PowerPointProject management – enjoys project-focused work, company analysis, building rounded skillset including presentation skills, data analysis, writing ppt packs/structuring a coherent story, research, fast-paced environment with multiple responsibilities, a great opportunity to learn quicklyTime management – the ability to prioritise work and manage time effectively Attention to detail – the ability to achieve thoroughness and accuracy when accomplishing a taskProblem-Solving – identifying, structuring and finding possible solutions to problems as they ariseAdaptability – quickly adapt to different challenges Proactivity – identifying opportunities and acting on them; showing initiative, taking action, and persevering until they bring about meaningful change.Experience in using CRM systems and dashboards would be a plusInterpersonal skills – connecting with colleagues from all lines of business and different functionsCommunication – good communicator who is well-versed in stakeholder management

Equal Opportunity Employer