Heredia, Costa Rica
33 days ago
Sales Operations Process Manager

Become an integral part of creating an amazing sales execution experience that accelerates revenue & customer success by joining the Sales Operations team as a Sales Operations Process Manager. You will be responsible for the planning, monitoring and improving our Regional GTM performance as well as managing other critical processes. A successful candidate will work with senior leadership and business teams across the regional sales organization to help deliver on key business outcomes and identify significant improvement and optimization opportunities.  

Process managers are change agents. They enjoy new challenges and the responsibility of driving business results. They are organized, passionate and goal oriented. They understand what different processes and business motions have in common and their strategic role in how organizations succeed. 

In this Role, Your Responsibilities Will Be:

Collaborate with Regional Sales Leaders to monitor the Regional GTM performance and transform into insights for Monthly GTM Reviews (includes GTM scorecard / bookings, AO coverage and pipeline)  Monitor data solutions for GTM Execution and collaborate with BU Ops, Customer Experience & Global Analytics to improve data integrity in support of the GTM Scorecard   Partner with Regional Sales Leaders to determine the regional GTM execution rhythm, oversee and communicate progress towards landmarks and action plans.   Collaborate with Regional Sales Leaders and Regional Business Partner to prepare the monthly GTM reviews  Identify regional needs that require process or data solution improvements, collaborate with Global Sales Operations to implement Monitor key sales processes(opportunity management & account planning) and drive effectiveness by driving process design and continuous improvement Effectively communicating to stakeholders at all levels – from executive leadership to individual contributors – to keep them informed and engaged as necessary  Actively participate in global execution improvement projects  Create process and technical content Who You Are:   You demonstrate strong initiative in challenging situations and excel at recognizing and acting on opportunities. You streamline tasks and create efficient workflows. You develop clear plans and allocate resources optimally. Your communication is adaptable, aligning content and style to suit various audiences, and you adjust quickly to changing circumstances.   For This Role, You Will Need: Bachelor’s Degree in Business or Engineering  3-4 years of experience in Sales & or Sales Operations  Demonstrated leadership and influence skills including strategizing and driving change across multiple groups & departments.   Preferred Qualifications that Set You Apart: Ability to transform business ideas into processes and projects.   Must be able to reliably plan for the future and also be adaptable when new obstacles arise    Self-motivated, result-oriented, collaborative, and able to lead a team through ambiguous situations.   Creative approach to critical thinking and problem solving.   Strong written and verbal communication skills, including the ability to illustrate complex business and technical ideas in a way that is meaningful and connects to business stakeholders   Able to operate in a fast-paced environment and manage various initiatives across various time zones (flexible schedule)   Data Manipulation & Analysis (Tableau, Excel, SFDC)  Experience with Sales related tools like Salesforce a plus   Experience in process modeling tools is a plus PMP, PMI, Lean Six Sigma certification or similar a plus    Our Offer To You:

We recognize the importance of employee wellbeing and know that to do your best you should have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage.  Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more.  Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives.  We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
 

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