The Selling Partner Recruitment and Success (SPRS) organization identifies and recruits the brands and products our customers want and helps drive their success by ensuring a strong start on Amazon. As a Sales Operations Specialist, you will be partnering with SPRS Sales, Learning & Development, and the extended Sales Strategy and Operations team to provide strategic business insights and support business growth and operational excellence. In this role, you will learn and be curious about market trends, customer needs, and competition, and identify the Key Performance Indicators (KPIs) we should be working towards to deliver on overall business objectives. You will establish processes and mechanisms, develop understanding about internal Amazon systems, build strategies for optimization and automation, and play a critical role in driving goals. You will have deep experience in sales processes and tools and reporting analytics to assist in supporting a world-class sales team. The ability to comprehend both quantitative and qualitative data points, connect the dots, and create executive-level content is critical to be successful in this role.


Key job responsibilities
The key job responsibilities in this role will include but not limited to
1) Proactively analyze business development processes and mechanisms for sub-optimal performance, with a focus on defect reduction and increased productivity
2) Manages relationships with cross-functional and external partners
3) Drives Paragon experience with continuous Paragon optimization
4) Resource building like wiki and other repositories
5) dashboard creation, data reporting, and data analysis
6) Own Account Rep(AR) Experience agenda, covering (i) AR Education, such as trainings and workshops, materials standardization; (ii) Development of Tools for ARs, as well as influencing other teams to develop features needed, (iii) Monitor seller satisfaction surveys
7)Plan, design, and oversee the tactical execution of key initiatives, building and managing roadmap to achieve results
8) support ad hoc projects as needed